Functional Architect

About the Company

About the Role

Responsibilities

• ● Lead and support change initiatives within the Solution Centre Practice, helping measure impact and drive continuous improvement across services, operating models, and customer engagements.
• ● Contribute to the definition and evolution of Solution Centre service offerings, customer value propositions, governance frameworks, business value measurement practices, backlog management approaches, and customer lifecycle alignment.
• ● Support Requests for Proposal (RFPs), proposal development, solution design, architectural visioning, innovation initiatives, prototypes, and proof-of-concept activities across multiple Travel Unit domains while promoting reusable assets and scalable capabilities.
• ● Facilitate workshops with internal and external stakeholders to analyse business challenges, gather requirements, align priorities, challenge assumptions, and define target solution outcomes.
• ● Identify opportunities for cross-domain collaboration, service expansion, and value creation while promoting a customer-focused and outcome-driven approach to solution development and delivery.
• ● Ideal Candidate
• ● Demonstrated analytical, communication, facilitation, and problem-solving skills, including experience translating customer needs into business requirements and solution proposals.
• ● Understanding of customer engagement models, software delivery lifecycles, Agile methodologies, and SAFe (Scaled Agile Framework).
• ● Familiarity with customer lifecycle management, portfolio management, business value measurement approaches, and contribution to customer-facing initiatives such as proposals, Requests for Proposal (RFPs), or solution assessments.
• ● Knowledge of the travel industry such as Airline Solutions and related travel industry capabilities.
• ● Fluent in English.
• ● What we can offer you
• ● A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
• ● A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• ● Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• ● A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• ● A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
• ● A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
• ● A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• ● A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.