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Assoc. Manager, EngineeringAmadeus IT · London Heathrow
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Amadeus IT

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Assoc. Manager, Engineering

🗓️ Posted 2026-10-07 London Heathrow Hybrid ICT
💰 Salary Not shared 📊 Market 6,000 EUR–8,500 EUR/mo

About the Company

Ghent Quebec City Dublin Guildford Barcelona Kuala Lumpur Warsaw Founded in 1996, Larian Studios has long been dedicated to creating world-class video games. The team is known for the critically acclaimed Divinity series - six games that straddle multiple genres and defy expectations. Its first crowdfunded success, Divinity: Original Sin, won over 150 awards and nominations, while its sequel Divinity: Original Sin 2 launched with a 93 Metacritic rating, as well as over 160 awards. Its latest game, Baldur's Gate 3, launched to critical acclaim, receiving over 200 Game of the Year Awards, including the five major trophies from the BAFTA Game Awards, Golden Joysticks, Game Developers Choice, DICE, and The Game Awards. Computer Games Specialties: RPG Development, Crowdfunding, Narrative Design, Game Design, Multi-genre Games

Responsibilities

  • ● Assoc. Manager, Engineering Summary of the role Flying is easy, isn't it Check in, drop your bags, go through security and board the plane. Behind the scenes, it is a very complex and ever-changing business, where any mistake can severely damage an airline's reputation, and where every airline has its own specificities that we need to accommodate.
  • ● We manage the world-leading airline Departure Control System, providing check-in and boarding services to approximately 150 airlines and 1 billion passengers each year. Altéa Customer Management (CM) is at its heart: the mission-critical application that masters the end-to-end customer experience at the airport and beyond.
  • ● As Engineering Manager, you will lead one of the CM Scrum teams, made up of product definition analysts, software engineers and QA engineers who design, develop and deliver high-quality solutions for our key airline customers. Your main responsibility will be to build a strong, self-organised and customer-focused team, empowered to assess business impact, plan, deliver and solve problems autonomously, while fostering a culture of feedback and continuous improvement.
  • ● Developing, testing and delivering high-quality CM evolutions, on time and within the committed scope and budget.
  • ● Ensuring functional and technical alignment with the other CM component teams and streams.
  • ● Contributing to transversal activities such as maintenance, testing and production releases.
  • ● In this role you'll
  • ● Team management Develop and grow team members in an open and inclusive environment that promotes diversity.
  • ● Set objectives, review them along the year, foster continuous feedback and conduct performance reviews.
  • ● Lead recruitment and ensure a smooth onboarding for newcomers, keeping a balanced and efficient team.
  • ● Motivate team members to stretch their capabilities, and foster knowledge sharing across CM teams and sites.
  • ● Delivery and customer focus Support the Customer Success Engineer / Stream Leader / Product Owner in managing customer expectations and priorities.
  • ● Be accountable for the performance and results of the team: scope, timeline, quality and cost.
  • ● Build a trusted relationship with customer stakeholders and the competency centres, and react to production issues and customer escalations.
  • ● Technical excellence Drive quality and shift-left practices so that every deliverable meets the customer requirements and all non-functional requirements.
  • ● Keep a constant focus on technical debt, security, performance and automation of the software.
  • ● Enforce a strong awareness of operational constraints, stability and software procedures within the team.
  • ● Promote an engineering mindset, continuous improvement and innovation.