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Digital Marketing Manager (Hospitality)Amadeus IT · Kuala Lumpur
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Amadeus IT

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Digital Marketing Manager (Hospitality)

🗓️ Posted 2026-10-12 Kuala Lumpur Hybrid Marketing Communications
💰 Salary Not shared 📊 Market 8,000 EUR–12,000 EUR/mo

About the Company

Ghent Quebec City Dublin Guildford Barcelona Kuala Lumpur Warsaw Founded in 1996, Larian Studios has long been dedicated to creating world-class video games. The team is known for the critically acclaimed Divinity series - six games that straddle multiple genres and defy expectations. Its first crowdfunded success, Divinity: Original Sin, won over 150 awards and nominations, while its sequel Divinity: Original Sin 2 launched with a 93 Metacritic rating, as well as over 160 awards. Its latest game, Baldur's Gate 3, launched to critical acclaim, receiving over 200 Game of the Year Awards, including the five major trophies from the BAFTA Game Awards, Golden Joysticks, Game Developers Choice, DICE, and The Game Awards. Computer Games Specialties: RPG Development, Crowdfunding, Narrative Design, Game Design, Multi-genre Games

Responsibilities

  • ● Digital Marketing Manager (Hospitality)
  • ● PURPOSE OF THE ROLE
  • ● The Manager, Digital Marketing & Metasearch Performance, is responsible for guiding and supporting a team of Performance Strategists and Analysts , providing training, development, process improvements, and assistance in client-facing engagements and digital innovation initiatives.
  • ● A key focus of this role is building effective relationships with cross-functional stakeholders to streamline processes and accelerate request delivery. You'll bring expertise in digital marketing, support broader team initiatives, and oversee the full lifecycle of client accounts-from strategic planning and campaign activation to ongoing optimization. The role also provides consultation on day-to-day account management and clients at risk. This position reports to the Director, Digital Customer Delivery, ASPAC.
  • ● MAIN RESPONSIBILITIES
  • ● Support the team in managing at-risk clients through calls, emails, and occasional in-person meetings. Present results, discuss strategic campaign options, and strengthen overall client relationships.
  • ● Partner with the Commercial team (Directors of Sales and Sales Specialists) to coordinate and deliver media plans for new and renewing clients, and identify opportunities for growth.
  • ● Provide input for new sales presentations, RFP (Request for Proposal) responses, and Deal Desk requirements.
  • ● Track and monitor team KPIs (Key Performance Indicators) , ensuring regular communication, coaching, and support to improve performance.
  • ● Promote adherence to best practices and established processes.
  • ● Manage team workflow and capacity to meet SLAs (Service Level Agreements), balance workloads, set clear goals, and ensure new clients can be onboarded efficiently without additional headcount.
  • ● Support team growth and encourage engagement , fostering development and maintaining a positive, inclusive environment.
  • ● Relevant Experience
  • ● Proven experience in digital marketing, managing client portfolios and campaign activities or a related field
  • ● Proven experience and/or knowledge in digital media channels, strategies, platforms and optimization
  • ● Good problem-solving skills with the ability to interpret data and make data-driven decisions.
  • ● Clear and effective written and verbal communication skills, including presentation experience.
  • ● Comfortable working both autonomously and collaboratively; previous people management experience is an advantage.
  • ● Ability to interpret and troubleshoot data to determine next steps and optimize performance.
  • ● Interest in continuous learning and staying updated on platform features, optimization methods, and market trends.