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Director Sales & Account Management, NORAMAmadeus IT · 2 Locations
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Amadeus IT

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Director Sales & Account Management, NORAM

🗓️ Posted 2026-09-22 2 Locations Hybrid Sales
💰 Salary Not shared 📊 Market 6,500 EUR–9,500 EUR/mo

About the Company

Ghent Quebec City Dublin Guildford Barcelona Kuala Lumpur Warsaw Founded in 1996, Larian Studios has long been dedicated to creating world-class video games. The team is known for the critically acclaimed Divinity series - six games that straddle multiple genres and defy expectations. Its first crowdfunded success, Divinity: Original Sin, won over 150 awards and nominations, while its sequel Divinity: Original Sin 2 launched with a 93 Metacritic rating, as well as over 160 awards. Its latest game, Baldur's Gate 3, launched to critical acclaim, receiving over 200 Game of the Year Awards, including the five major trophies from the BAFTA Game Awards, Golden Joysticks, Game Developers Choice, DICE, and The Game Awards. Computer Games Specialties: RPG Development, Crowdfunding, Narrative Design, Game Design, Multi-genre Games

Responsibilities

  • ● Director Sales & Account Management, NORAM External Job Title: Director, Account Management (Sales & Account Management)
  • ● Position type: Permanent
  • ● About Your Business Area/Department:
  • ● Airline Sales and Account Team is responsible for managing commercial relationship with our Airline customers to accomplish customer objectives. We work closely with different teams with Commercial, Product, Development & Delivery to ensure high quality of services are delivered to our Airline Customers
  • ● Summary of the role:
  • ● The Senior Manager, Sales & Account Executive, is a strategic commercial leader responsible for driving revenue growth (new sales, upselling and renewals), customer satisfaction, and market expansion across a defined geography for a customer cluster. Success is measured by achieving Annual Contract Value, Total Revenue, and other key performance indicators such as customer satisfaction (NPS), churn and deal velocity.
  • ● Reporting to the Associate Director or Director of the cluster, this role manages key customer relationships directly while also contributing to the broader commercial strategy.
  • ● Success in this role is measured in terms of ACV. The minimum values for Senior Manager Individual Contributors and verticals are Airlines 3-10M USD
  • ● In this role you'll:
  • ● This position plays a critical role in shaping and executing the regional sales and account management strategy, aligning with Amadeus' global commercial objectives. Beyond operational execution, the Senior Manager identifies and develops new market segments, leads cross-functional initiatives to enhance customer success, and ensures commercial governance and risk management practices are embedded in all engagements. The role requires strong stakeholder management, including building trusted relationships with C-level executives to influence strategic decisions and long-term partnerships to Amadeus' advantage.
  • ● Type of Interaction Stakeholder Frequency of contact
  • ● Sales motion and strategic planning
  • ● Generating new customers
  • ● Lead in the development of customer segmentation strategy for acquisition of new customers.
  • ● Drive and schedule all pre-sales efforts for specific (strategic / large) customers
  • ● (demos, PoCs, product development assessments)
  • ● Articulate the value proposition of Amadeus solutions to customers (potential and existing)
  • ● Coordinate with all stakeholders in Customer Lifecyle (Pre-sales, Customer Success Managers, Product Managers, etc.) to create unique product packages.
  • ● Initiate and oversee deal management and contracting procedures with precision and efficiency.