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Site Reliability EngineerAmadeus IT · Bogota
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Amadeus IT

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Site Reliability Engineer

🗓️ Posted 2026-10-16 Bogota Hybrid ICT
💰 Salary Not shared 📊 Market 10,000,000 EUR–18,000,000 EUR/mo

About the Company

Ghent Quebec City Dublin Guildford Barcelona Kuala Lumpur Warsaw Founded in 1996, Larian Studios has long been dedicated to creating world-class video games. The team is known for the critically acclaimed Divinity series - six games that straddle multiple genres and defy expectations. Its first crowdfunded success, Divinity: Original Sin, won over 150 awards and nominations, while its sequel Divinity: Original Sin 2 launched with a 93 Metacritic rating, as well as over 160 awards. Its latest game, Baldur's Gate 3, launched to critical acclaim, receiving over 200 Game of the Year Awards, including the five major trophies from the BAFTA Game Awards, Golden Joysticks, Game Developers Choice, DICE, and The Game Awards. Computer Games Specialties: RPG Development, Crowdfunding, Narrative Design, Game Design, Multi-genre Games

Responsibilities

  • ● Site Reliability Engineer About The Business Area/Department :
  • ● As part of PFS Americas, the Platform Site Reliability Engineering (SRE) team is responsible for ensuring the reliability, performance, security, and operational excellence of critical Amadeus platforms and services used travelers worldwide.
  • ● Working closely with engineering, infrastructure, and product teams across the globe, we establish and promote best practices in reliability engineering, service operations, and platform management. Through innovation, automation, and a customer-first mindset, we help deliver stable, secure, and high-performing services that millions of users depend on every day.
  • ● Summary of the role:
  • ● As a Staff SRE, you will play a key role in ensuring the reliability, availability, scalability, performance, and operational excellence of revenue-generating production systems. You will partner with software engineers, infrastructure teams, and product stakeholders to build resilient platforms, improve observability, automate operational processes, and drive continuous service improvements.
  • ● Working within a global follow-the-sun support model, you will help maintain highly available systems while contributing to strategic initiatives that enhance platform stability, reduce operational toil, and improve the customer experience.
  • ● This opportunity is ideal for an engineer who enjoys solving complex technical challenges, automating repetitive work, and improving the reliability of large-scale distributed environments.
  • ● In this role you'll:
  • ● Ensure the availability, performance, scalability, and stability of critical production systems.
  • ● Lead incident response activities and coordinate resolution of service-impacting events.
  • ● Investigate and resolve availability, latency, performance, and operational efficiency issues.
  • ● Conduct root cause analysis and drive corrective and preventive actions.
  • ● Participate in on-call rotations and emergency incident response activities.
  • ● Maintain and improve monitoring, alerting, and observability platforms.
  • ● Design, develop, and maintain operational automation solutions.
  • ● Serve as a Subject Matter Expert (SME) for assigned applications, platforms, and operational tools.
  • ● About the ideal candidate:
  • ● Fluent in English