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Service Reliability Engineer
ICT
💰 Salary Not shared
📊 Market 8,000,000 EUR–15,000,000 EUR/mo (96,000,000 EUR–180,000,000 EUR/yr)
About the Company
Job Title Service Reliability Engineer CVs MUST BE IN ENGLISH LOCATION: BOGOTA SRE's (All Levels) Open to SRE's with different technical backgrounds and all levels of experience, including cloud-native, platform, and application-focused reliability engineering. Summary of the role: We are looking for Site Reliability Engineers (SREs) to join our global teams supporting mission-critical airline platforms and systems. In this role, you will focus on ensuring system reliability, availability, scalability, and performance , while driving automation and operational excellence across distributed environments.
Responsibilities
- ● supporting production systems and continuously improving reliability and operational processes.
- ● Reliability & Production Operations
- ● Ensure high availability, scalability, and resilience of production systems
- ● Perform incident, problem, and change management following ITIL practices
- ● Conduct root cause analysis (RCA) and drive resolution of production issues
- ● Support systems across multiple environments (test, staging, production)
- ● Participate in on-call / follow-the-sun rotations
- ● Automation & Reliability Engineering
- ● Automate repetitive operational tasks, deployments, and recovery processes
- ● Improve system reliability through engineering solutions , not manual fixes
- ● Contribute to continuous improvement of operational processes and efficiency
- ● Support implementation of deployment strategies (e.g., blue/green, canary)
- ● Observability & Performance
- ● Build and enhance monitoring, alerting, and observability frameworks
- ● Improve visibility across metrics, logs, and traces
- ● Track and improve SLOs/SLAs and system performance
- ● Perform proactive reliability analysis and capacity planning
- ● Infrastructure & Platform Reliability
- ● Operate and support systems across cloud and on-prem environments
- ● Work with containerized and distributed systems (where applicable)
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