Lab Administrator (f/m/d) for Lab IT SolutionsAscendis Pharma GmbH · Heidelberg

Lab Administrator (f/m/d) for Lab IT Solutions

🗓️ Posted 2026-08-31 Heidelberg Full-time Hybrid ICT
💰 Salary 3,417 EUR–4,917 EUR/mo (41,000 EUR–59,000 EUR/yr) 📊 Market 3,800 EUR–5,500 EUR/mo

About the Company

Ascendis Pharma is a global biopharmaceutical company committed to making a meaningful difference in patients' lives. Guided by our core values of Patients, Science, and Passion, we are applying our innovative TransCon technology platform to fulfill our mission of developing new therapies that demonstrate best-in-class potential to address unmet medical needs. At our headquarters in Hellerup, Denmark, research facilities in Heidelberg, Germany, and additional offices across Europe and the United States, we are advancing programs in our Endocrinology Rare Disease and Oncology portfolios.

Responsibilities

  • ● Provides IT support and troubleshooting for laboratory-related hardware and software in office and laboratory environments
  • ● Maintains and further develops local IT resources, including hardware, software, and licenses for specialized laboratory systems
  • ● Provisions and configures laboratory workstations, instrument-connected IT devices, and scientific software applications
  • ● Implements and documents IT capabilities and solutions supporting research laboratories
  • ● Collaborates closely with Global IT teams, subject matter experts, and external service providers to ensure aligned, compliant, and effective solutions

Requirements

  • ● You hold a Bachelor's degree in Computer Science, completed training as a Fachinformatiker, or have a comparable qualification
  • ● You have solid IT fundamentals in Microsoft-based environments, including Windows clients, user accounts, permissions, software installation, and basic troubleshooting
  • ● You have a basic understanding of networking concepts such as IP addresses, DNS, network shares, remote access, and connectivity troubleshooting
  • ● You have a hands-on, service-oriented mindset and the motivation to learn specialized laboratory technologies
  • ● You have the ability to work both independently and as part of a team
  • ● You are fluent in English, both spoken and written
  • ● Experience in laboratory environments and scientific software is nice to have
  • ● Experience with databases is nice to have
  • ● Experience with Azure DevOps and agile ways of working is nice to have
  • ● Experience with backup and recovery solutions is nice to have
  • ● Experience with IT service management platforms is nice to have
  • ● Experience with Cisco enterprise networking and security technologies is nice to have
  • ● German language skills are nice to have

Benefits

  • ● An attractive salary
  • ● A sponsored pension scheme
  • ● Exciting short- and long-term incentives
  • ● A structured, well-proven onboarding program
  • ● Internal and external trainings and conferences embedded in a well-resourced training budget
  • ● Good connection to tram station, parking lots for cars and bikes
  • ● The option to use public transport with a discount or lease a company bike