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Digital Customer Engagement Manager (SAP)
ICT
💰 Salary Not shared
📊 Market 5,200 EUR–7,200 EUR/mo (62,400 EUR–86,400 EUR/yr)
Responsibilities
- ● Advise customers on technical architecture and landscape issues
- ● Support de-escalation of critical customer situations, working with relevant SAP teams
- ● Participate in customer release and maintenance activities
- ● Provide ongoing technical support and continuous knowledge transfer
- ● Review account status and transition accounts as volume or complexity increases
Requirements
- ● Minimum 5 years of SAP Basis experience
- ● 2+ years of cloud knowledge, such as solution management, consulting, or delivery program management
- ● Hands-on experience with S/4 HANA Application and HANA database
- ● Mandatory SAP Upgrade & Migration (OS/DB) experience
- ● Experience integrating SaaS products, such as Ariba, Salesforce, C4S, with SAP landscape is a plus
- ● Experience with any hyperscaler, such as AWS, Azure, or GCP
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