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Project Manager Tool Service Engineering (m/f/d)Hilti Entwicklungsgesellschaft mbH · Kaufering near Munich
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Hilti Entwicklungsgesellschaft mbH

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Project Manager Tool Service Engineering (m/f/d)

🗓️ Posted 2026-09-08 Kaufering near Munich Full-time Hybrid Engineering
💰 Salary Not shared 📊 Market 4,500 EUR–7,000 EUR/mo

About the Company

Hilti is a global leader in construction innovation, employing over 34,000 professionals in 120 countries.

About the Job

This role focuses on leading Hilti's global service and repair strategy for its product portfolio, driving end to end service concepts, collaborating with cross functional teams, and continuously improving repair technologies, processes, and standards.

Role & Responsibilities

  • ● Take ownership for the service and repair strategy of Hilti's product portfolio, including batteries, chargers, industrial fastening tools, and impact drivers.
  • ● Drive end to end service concepts through the complete product lifecycle, ensuring repair quality, efficiency, and customer experience across the global Tool Service network.
  • ● Collaborate with Business Units such as Product Development, Quality, Manufacturing, and Tool Service Centers worldwide to lead strategic engineering projects and continuously improve repair technologies, processes, and standards.
  • ● Drive improvements in repair quality, turnaround time, repairability, cost efficiency, and service processes.
  • ● Lead global AMS Engineering projects and strategic initiatives with cross functional stakeholders.
  • ● Define and implement repair concepts, diagnostic solutions, service technologies, and global repair standards.
  • ● Act as the global technical interface for regional Tool Service Centers and Business Units.
  • ● Develop training concepts and support knowledge transfer across the worldwide service organization.
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  • ● Travel internationally approximately 20% to collaborate with Tool Service Centers and global stakeholders.

Requirements

Education

  • ● Master's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a comparable technical discipline.

Experience

  • ● Several years of experience in engineering, product development, or technical project management.

Skills

  • ● Strong project management skills with the ability to structure complex topics and manage multiple priorities.
  • ● Excellent stakeholder management, communication, and networking skills in an international environment.
  • ● Strategic and conceptual mindset combined with a hands on problem solving mentality.
  • ● Solid technical understanding of products, manufacturing, service, or production technologies.
  • ● Ability to drive change and deliver results in a complex global organization.
  • ● Excellent English communication skills; German and additional languages such as German are a plus.
  • ● Willingness to travel internationally and commitment to relocate to an international assignment after approximately three years as part of the career path of this role.

Benefits

  • ● Opportunity to shape Hilti's global Tool Service Engineering strategy.
  • ● Designed as a stepping stone for an international career, with an expected international assignment after approximately three years.
  • ● Potential to take regional expert roles or leadership positions in locations such as the USA, Canada, Qatar, South Africa, India, Europe, or Latin America.
  • ● Empowerment to use strengths, work with a global inclusive team, and take meaningful challenges.
  • ● Commitment to inclusion, diversity of thought, and an environment that values every voice.
Credential Requirements for Germany
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State Chamber Registration

State Chamber of Engineers (Ingenieurkammer)

Must have to work
Cost: EUR 200–600/year Timeline: 3–6 months

Required for regulated engineering roles