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Customer Service SupportSutherland · Hyderabad, TS, in
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Sutherland

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Customer Service Support

🗓️ Posted 2026-09-14 Hyderabad, TS, in Full-time Hybrid Customer Service Call Centre
💰 Salary Not shared 📊 Market ₹15,000–₹25,000/mo

About the Company

We are a leading global business and digital transformation partner. We work with iconic brands worldwide. We are an AI-led digital transformation company delivering measurable business outcomes. We design, run, and automate the operations we transform - so our AI reaches production and keeps improving. IT Services and IT Consulting Specialties: IT Services, Technology, Healthcare, Banking and Financial Services, Insurance, Travel & Entertainment, Telecom, software as a service, Google Cloud, Process Consulting, Design Thinking, Experience Labs, Digital Transformation, Customer Experience, Conversational AI, Data & Analytics, Retail and CPG

Responsibilities

  • ● Artificial Intelligence. Automation.Cloud engineering. Advanced analytics.For business leaders, these are key factors of success. For us, they're our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. We've created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as a service" model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships. Sutherland Unlocking digital performance. Delivering measurable results.
  • ● Strong communication and interpersonal skills with the ability to interact professionally with diverse customers Excellent problem-solving abilities and a customer-focused mindset Proficiency with point-of-sale (POS) systems and basic computer skills Ability to multitask and manage time effectively in a fast-paced retail environment Cash handling experience and familiarity with payment processing Demonstrated patience, empathy, and conflict resolution skills Knowledge of retail operations and product information relevant to the organization Ability to work flexible hours, including weekends and holidays as required Strong organizational skills and attention to detail
  • ● All your information will be kept confidential according to EEO guidelines.