search Browse Jobs
HealthcareSutherland · Hyderabad, TS, in
Sutherland logo

Sutherland

company page ↗

Healthcare

🗓️ Posted 2026-09-14 Hyderabad, TS, in Full-time Hybrid ICT
💰 Salary Not shared 📊 Market ₹20,000–₹40,000/mo

About the Company

We are a leading global business and digital transformation partner. We work with iconic brands worldwide. We are an AI-led digital transformation company delivering measurable business outcomes. We design, run, and automate the operations we transform - so our AI reaches production and keeps improving. IT Services and IT Consulting Specialties: IT Services, Technology, Healthcare, Banking and Financial Services, Insurance, Travel & Entertainment, Telecom, software as a service, Google Cloud, Process Consulting, Design Thinking, Experience Labs, Digital Transformation, Customer Experience, Conversational AI, Data & Analytics, Retail and CPG

Responsibilities

  • ● Artificial Intelligence. Automation.Cloud engineering. Advanced analytics.For business leaders, these are key factors of success. For us, they're our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. We've created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as a service" model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships. Sutherland Unlocking digital performance. Delivering measurable results.
  • ● Proven customer service experience, preferably in the healthcare or medical industry Excellent verbal and written communication skills in English Strong empathy and ability to connect with customers during challenging situations Demonstrated problem-solving skills and ability to think critically Proficiency with customer relationship management (CRM) software and Microsoft Office applications Ability to multitask and prioritize effectively in a fast-paced environment Strong organizational skills and attention to detail Knowledge of healthcare terminology and systems (preferred) Familiarity with HIPAA compliance and patient confidentiality requirements (preferred) Ability to remain calm and professional when handling difficult customer interactions Willingness to learn and adapt to new tools and processes Reliable attendance and commitment to meeting performance standards
  • ● All your information will be kept confidential according to EEO guidelines.