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Travel Coordinator | Mon to Fri 38 hours | Balcatta Support Centre Sodexo · Western Australia, au
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Sodexo

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Travel Coordinator | Mon to Fri 38 hours | Balcatta Support Centre

🗓️ Posted 2026-09-23 Western Australia, au Full-time Hybrid Hospitality Tourism
💰 Salary Not shared 📊 Market A$4,500–A$6,000/mo

About the Company

Sodexo is a people business, employing over 400,000 people worldwide and thousands in Australia. Our hospitality all-rounders play a key role in keeping our sites functioning and well-maintained for village residents' safety, comfort, and well-being. Working with Sodexo is more than a job; it's a chance to be part of something greater because we believe our everyday actions have a big impact.

About the Role

This is a permanent, full-time position (38 hours per week), including weekend coverage once every five weeks as part of a roster. During your rostered weekend week, you'll have the Monday off, giving you a well-earned three-day weekend. Weekend shifts are completed from home.

Responsibilities

  • ● Book flights and accommodation for Sodexo employees and contractors travelling to various sites across the Pilbara region
  • ● Collaborate and work in alignment with our client requirements, timeframes and systems
  • ● Manage charter and commercial flight bookings and be adaptable to navigate between multiple travel booking systems
  • ● Provide excellent customer service and support to ensure a positive customer experience
  • ● Complete relevant compliance checks prior to booking travel in line with policy requirements
  • ● Answer calls and respond to emails in relation to travel enquiries and escalations following set guidelines
  • ● Ensure all bookings are managed in line with process and scripting to achieve accuracy and consistency
  • ● Communicate effectively with peers and leaders to ensure issues are identified and prioritised accordingly
  • ● Support the coordination of discrepancy and flight no show reporting
  • ● Educate and support customers to ensure Travel Policy guidelines are understood and adhered to
  • ● Support critical site-based travel at weekends as per roster schedule

Requirements

  • ● Previous experience booking travel, preferably via Amex and/or Inflight
  • ● Experience using Microsoft Systems, Office and D365 CRM, preferable
  • ● Excellent customer service skills and a customer centric attitude
  • ● Confident and positive communication skills with a friendly proactive approach
  • ● Ability to prioritise effectively and flexibility to quickly adapt in a high-pressure environment
  • ● Ability to navigate systems with efficiency whilst maintaining high levels of accuracy
  • ● Strong team player

Benefits

  • ● Competitive pay and job security in an essential services industry
  • ● Access to 100+ retail discounts and multiple salary packaging options
  • ● Great teamwork and a solid group of people around you
  • ● Opportunities for training and career progression within Sodexo

Application Notes

If you're looking for a supportive, inclusive work environment that encourages growth and personal development, we encourage you to apply. Click 'Apply' and submit your resume to join our dynamic team