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Regional Cleaning Business Lead | FIFO | 8:6 Roster | Western Australia
Trades Services
💰 Salary Not shared
📊 Market A$10,833–A$15,000/mo (A$129,996–A$180,000/yr)
About the Company
Sodexo is a people business, employing over 400,000 people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication. We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees. At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.
About the Role
The purpose of this role is to be a subject matter expert to provide continuous improvement and innovation for Accommodation Room Standards and site cleaning activity. Ensure all cleaning segments of the site service delivery are aligned with best practice and business processes while working collaboratively with Administration teams to support integrated service delivery outcomes.
Responsibilities
- ● Ensure that Sodexo receives positive feedback from all stakeholders by driving a customer centric approach to service and by committing to continuous improvement of our service output.
- ● Train Cleaning leaders across sites to ensure that they all demonstrate the IFMS collaboration model behaviours.
- ● Continuously search for, and improve, ways of working to minimise cost and increase effectiveness.
- ● Meet agreed deadlines and ensure key stakeholders are satisfied with the level of service.
- ● Ensure quality, health, safety, environmental and compliance targets are met or exceeded.
- ● Consistently apply and control cleaning activity to support the accommodation site portfolio.
- ● Enhance resident experience through continuous service improvement and innovation.
- ● Onboard and train personnel with limited understanding of system, process and frontline duties, ensuring completion of structured onboarding frameworks.
- ● Ensure consistency in cleaning practices, adhering to Sodexo processes to effectively embed and maintain standardisation across the portfolio.
- ● Continuously investigate and drive process improvement to reduce the administrative burden for customer facing administrators to enable service excellence.
- ● Drive ongoing review and development of streamlined work practices for the Site based teams and ensure they are standardised across portfolio.
- ● Provide expertise to assist in solving escalated operational issues.
- ● Support cleaning supervisors and teams appropriately to meet operational deadlines.
- ● Provide advice and recommendation for improving the supporting technology systems.
- ● Demonstrate overarching commitment to health and safety and become a role model for Sodexo's Managerial behaviours, Diversity and Inclusion.
- ● Generate daily, weekly, monthly reports for regional cleaning targets and KPI's.
- ● Deliver target training interventions.
Benefits
- ● Competitive salary
- ● Many development opportunities
- ● Outstanding benefits and recognition program
Application Notes
Do you have a passion for shaping and influencing company culture If so, we want you to join our team
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