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Retail Vending Manager | Mon-Fri | 38Hr | Balcatta, WA
Retail Consumer Products
💰 Salary Not shared
📊 Market A$5,500–A$7,500/mo (A$66,000–A$90,000/yr)
About the Company
Founded in Marseille in 1966 by Pierre Bellon, Sodexo is the leader in Food and Services, shaping better everyday experiences at every moment in life: work, heal, learn and play. The Group stands out for its independence, its founding family shareholding and its responsible business model. With its services, Sodexo meets all the challenges of everyday life with a dual goal: to improve the quality of life of our employees and those we serve, and contribute to the economic, social and environmental progress in the communities where we operate. For Sodexo, growth and social commitment go hand in hand. Our purpose is to create a better everyday for everyone to build a better life for all. Sodexo is included in the CAC Next 20, Bloomberg France 40, CAC SBT 1.5, FTSE 4 Good and DJSI indices. Sodexo Key figures: 24.1 billion euros Fiscal 2025 consolidated revenues 426,000 employees as at August 31, 2025 2 France-based private employer worldwide 43 countries 80 million consumers served daily 8.3 billion euros in market capitalization (as at October 22, 2025) Facilities Services Specialties: corporate real estate, food services, facilities management, Catering, Workplace, Workplace Experience
About the Role
As a Retail Vending Manager, you will take ownership of Sodexo's national vending and unattended retail network, driving sales growth, operational performance, customer experience and commercial outcomes across remote and corporate sites. You will oversee the end-to-end management of vending operations, including product range, pricing, merchandising, supplier performance, machine optimisation, telemetry reporting and network expansion. Working closely with the Retail Systems Manager, site operations, suppliers, technology partners and internal stakeholders, you will use data-driven insights to improve machine performance, maximise revenue opportunities and ensure a seamless customer experience. This is an exciting opportunity for a commercially minded retail professional who enjoys working across operations, technology and category management while influencing business outcomes through innovation, customer focus and continuous improvement.
Responsibilities
- ● Lead the performance and continuous improvement of Sodexo's vending and unattended retail network nationally.
- ● Drive sales, gross margin, product availability and customer satisfaction across all vending channels.
- ● Analyse vending performance data and identify opportunities to improve revenue, profitability, product mix and operational efficiency.
- ● Manage vending suppliers, service partners and technology providers to ensure service levels, machine uptime and customer expectations are consistently met.
- ● Develop and implement vending ranges, pricing strategies, planograms, promotions and merchandising standards aligned to customer demand.
- ● Monitor key performance indicators including sales, margin, uptime, availability, shrinkage, service response times and machine profitability.
- ● Collaborate with Category, Supply Chain, Finance, IT and Operations teams to deliver commercially successful vending solutions.
- ● Support the implementation of new technologies including telemetry, cashless payment systems, micro-markets and smart retail solutions.
- ● Identify emerging trends, product innovations and new retail opportunities that strengthen Sodexo's unattended retail offering.
Requirements
- ● Experience in Vending Operations, Retail Management, Category Management, FMCG, Convenience Retail or Multi-Site Operations.
- ● Strong commercial acumen with a proven ability to drive sales, profitability and customer experience through data-driven decision making.
- ● Excellent stakeholder engagement and relationship-building skills, with the ability to influence suppliers, service providers and internal teams.
- ● Strong analytical and problem-solving capability, using insights and performance data to identify opportunities and deliver results.
- ● Experience managing multiple priorities while maintaining a high standard of execution in a fast-paced environment.
- ● A proactive and action-oriented mindset, with high levels of accountability, resilience and ownership.
- ● Curiosity and a passion for retail innovation, technology and customer-focused solutions.
- ● Energy, enthusiasm and a commitment to delivering exceptional commercial and operational outcomes.
- ● Ability to independently manage Sodexo's vending network while supporting future growth, innovation and continuous improvement initiatives.
- ● Minimum 4-6 years' experience in Vending Operations, Retail Management, FMCG, Convenience Retail, Hospitality, Supply Chain or a similar commercial environment.
- ● Demonstrated success improving sales performance, profitability, operational efficiency or supplier outcomes.
- ● Experience analysing sales, margin, stock, customer and operational data to identify opportunities and drive results.
- ● Strong understanding of merchandising, planograms, inventory management, replenishment and customer experience principles.
- ● Experience working cross-functionally with Operations, Supply Chain, Finance, Commercial, IT and external partners.
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