Retail Digital Coordinator | Mon-Fri | 38 Hours | Brisbane, QLD

About the Company

Responsibilities

• ● Coordinate day-to-day activity across digital retail channels, ensuring content, pricing, product information and promotional messaging remain accurate and customer-focused.
• ● Support digital trading activities across online ordering platforms, digital menu boards, vending and unattended retail solutions.
• ● Maintain digital product catalogues, content libraries and campaign calendars to ensure consistent national execution.
• ● Coordinate promotional campaigns, product launches and digital merchandising activities across multiple retail platforms.
• ● Track and report on key digital retail KPIs including sales performance, customer engagement, campaign effectiveness and product performance.
• ● Collaborate with internal stakeholders and external partners to support digital retail projects, platform enhancements and technology rollouts.
• ● Maintain accurate product data, imagery, pricing and digital content across approved retail systems.
• ● Identify opportunities to improve digital customer experiences, campaign performance and operational efficiency.

Requirements

• ● Minimum three years' experience in retail digital coordination, eCommerce, digital marketing, online merchandising, retail operations or a similar commercial environment.
• ● Experience coordinating digital content, promotional campaigns, product data and platform updates.
• ● Strong analytical skills with the ability to interpret sales, campaign and customer data to identify trends and opportunities.
• ● Excellent organisational skills with proven ability to manage multiple priorities and deadlines.
• ● Experience using eCommerce platforms, CMS systems, POS platforms, Microsoft Excel and the Microsoft Office Suite.
• ● Strong communication and stakeholder management skills with the ability to work across multiple teams.
• ● A proactive, solution-focused approach with strong attention to detail and commitment to continuous improvement.
• ● An interest in digital retail, customer experience, emerging technology and commercial performance.

Benefits

• ● Competitive salary and long-term job security with a global organisation.
• ● Access to over 100 retail discounts and a range of salary packaging options.
• ● Ongoing training and professional development opportunities.
• ● Genuine career progression across Australian operations.
• ● Supportive and collaborative team culture where safety comes first.
• ● Inclusive workplace with a commitment to diversity and equal opportunity.