Workforce Scheduler | Monday - Friday 38 hours | Balcatta Support Centre

About the Company

Responsibilities

• ● Source labour from contingency and agency relief pools to meet staffing demand across Australian sites.
• ● Schedule and manage the Time & Attendance payroll system for frontline employees.
• ● Maintain employee and site rosters in accordance with approved templates, systems and processes.
• ● Work closely with Talent Acquisition supporting site access close out for new hires (as required).
• ● Ensure trackers, processes and reporting tools are followed, maintained and updated in accordance with work instructions/best ways of working.
• ● Communicate in a professional manner with internal and external stakeholders providing an excellent customer/employee experience and a high level of customer service.
• ● Conduct weekly meetings with Sites as per the agreed national template encompassing all matters related to labour scheduling, vacancies, HR performance, time & attendance system utilization etc.
• ● Identify labour shortfalls to demand based on the roster.
• ● Fill contingent labour requests to meet the demand by organising and assigning shifts to employees from contingent labour pools, ensuring they meet site access requirements.
• ● Follow established processes and approvals regarding labour approved over histogram and appropriate categorisation.
• ● Schedule resources, filling vacancies as per procedures, and within designated time frames.
• ● Ensure the contingent labour pool for the designated site/region is at the right level, all site access is valid and in date, candidate availability is updated and known, and relationships and multi-mode communication is used pending the importance of the request.
• ● Monitor site operational and labour changes due to unplanned absence or changes in forecast, ideally 3 weeks out from day-of-operations, at minimum 1 week.

Requirements

• ● Thrives in fast-paced, high-volume environments.
• ● Takes pride in delivering work to the highest standard.
• ● Excellent time management and teamwork skills.
• ● Ability to work independently.
• ● Ability to communicate with stakeholders at all levels.
• ● Well organised, self-motivated individual and a customer service professional.
• ● Experienced administrator.
• ● Excellent Excel knowledge.
• ● Ready to work in a fast-paced environment with a great team.
• ● From a site admin, mobilisation or recruitment background (suitable).
• ● Thorough understanding of recruitment, scheduling and rostering principles.
• ● Patience in dealings/undertaking activities due to various interfaces.
• ● Ability to provide a high level of Customer Service.
• ● Ability to work in a methodical manner ensuring compliance to all elements.
• ● Ability to identify and manage (with collaboration) HR matters.
• ● Excellent English communication skills (reading, writing, and speaking).
• ● Excellent problem-solving skills.
• ● Effective time management skills and the ability to prioritise.
• ● Organisational Skills: Able to manage multiple schedules and shift plans with accuracy.
• ● Business Administration (Desirable).
• ● HR Certification (Desirable).
• ● Secondary High School Certification.
• ● Excellent knowledge of the Microsoft Office package, particularly Excel & Outlook.
• ● Understanding of rostering principals.
• ● Relevant experience in same or similar industry, FIFO experience preferred.
• ● Excellent planning & people coordination skills.
• ● Strong communication skills.

Benefits

• ● Six-month fixed term contract role.
• ● Monday to Friday schedule.
• ● Flexibility to work from home two days each week.