Senior Operations ManagerSeek · North Sydney, New South Wales, au

Senior Operations Manager

🗓️ Posted 2026-07-28 North Sydney, New South Wales, au Full-time Hybrid Ceo General Management
💰 Salary Not shared 📊 Market A$15,000–A$20,833/mo

About the Company

SEEK Pass is a trusted digital passport used by over 5 million people to manage and share their verified identity, credentials and documents. It aims to integrate across the HR ecosystem to provide more value, security and convenience for individuals and organisations in employment-related processes. Its primary use case is helping job seekers to stand out on SEEK by pre-verifying their qualifications, licences and other credentials so that employers can shortlist them with confidence and speed. SEEK Pass operates as a distinct cross-functional business unit, with integrations into SEEK's job marketplaces across Asia-Pacific. The SEEK Group's purpose is to help people live more fulfilling and productive working lives and help organisations succeed, creating world-class technology solutions to connect more people to relevant employment, education, small business and volunteer opportunities. SEEK has a culture of high-performance and celebrates the diversity of its employees. SEEK Pass is a cross-functional scale-up that operates as a distinct business unit in SEEK, employing over 80 people across software engineering, product, operations, and commercial teams in Melbourne, Sydney and Kuala Lumpur. At SEEK, its biggest asset is its people, and its culture statement, 'Our SEEK', outlines the Principles and Behaviours of its best people, which include Passion, Team, Delivery, and Future.

Responsibilities

  • ● Lead the Operations function of a SEEK Pass sub-domain comprising of 2-5 cross functional squads focused on solving a set of important user Jobs to be Done (JTBD) related to digitalised identity and trusted information.
  • ● Manage Ops leads embedded within each squad, who will report directly to this role.
  • ● Form part of the sub-domain leadership team alongside co-leaders from Engineering and Product.
  • ● Be collectively responsible for the overall roadmap, design, delivery and optimisation of the JTBD and product features that your sub-domain is responsible for in a 'shared leadership' model.

Requirements

  • ● Ability to effectively operate within a shared leadership model.