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Receptionist Potters Resorts · Maldon, ESSEX, gb
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Potters Resorts

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Receptionist

🗓️ Posted 2026-09-22 Maldon, ESSEX, gb Full-time Hybrid Administration Office Support
💰 Salary 2,126 GBP/mo (25,517 GBP/yr) 📊 Market 2,054 GBP–2,129 GBP/mo

About the Company

The UKs First And Only Fully Inclusive Resorts Potters Resorts offers the UK's only Fully Inclusive Short Breaks. Choose from two five star resorts: Five Lakes in the beautiful Essex countryside or Hopton On Sea, perched on the scenic Norfolk coast. 4 Night Midweek and 3 Night Weekend breaks combine outstanding fully inclusive value with award-winning hospitality. Enjoy comfortable accommodation, delicious food and drink, activities, sports and superb leisure facilities, plus West End quality evening entertainment, as standard. Whether it's adventure or relaxation you're after, you can have it all at Potters Resorts, without the hidden costs. No wonder we're ranked the Best UK Holiday Parks & Resorts by Which Readers, and are a Tripadvisor Travellers' Choice Breaks are adult only, year round, with the exception of the school holidays exclusively at Hopton On Sea, when the resort transforms into a fun-filled destination for all generations. Hospitality Specialties: Weekend With Friends, Family Breaks, Adult Breaks, Entertainment, One Night Specials, Leisure, hospitality, staycation, tourism, travel, all inclusive

Responsibilities

  • ● Receptionist - Potters Resorts Five Lakes This role is based at Potters Resorts Five Lakes, Maldon, Essex, CM9 8HX. Potters Resorts Five Lakes is the UK's only fully inclusive resort, offering exceptional hospitality, dining, entertainment and activities-all in one beautiful Essex location. We're looking for a friendly, confident and customer-focused Receptionist to join our busy Front of House team. As one of the first people our guests meet, you'll play an important part in creating a warm welcome and ensuring they enjoy an unforgettable stay. If you have brilliant interpersonal skills, plenty of enthusiasm and a genuine passion for helping people, we'd love to hear from you.
  • ● As part of our Reception team, you will: Provide every guest with a warm, friendly and professional welcome Assist guests with questions and requests throughout their stay Handle check-ins, check-outs and general reception enquiries efficiently Answer telephone calls and respond to queries in a helpful and professional manner Share information about our resort, facilities, activities and entertainment Resolve guest concerns calmly and confidently, involving the appropriate team when required Keep the reception area clean, organised and presentable at all times Complete administrative duties accurately and efficiently Build positive working relationships across the resort and support your colleagues as part of one team Hours of Work 40 hours per week, working five days out of seven Weekend and bank holiday working required Straight shifts-no split shifts Reception operates between 8am and 10pm, so flexibility across these hours is essential Rates of Pay 13.29 per hour / 27,643.20 per annum An immediate start may be available for the right candidate. Ready to take the next step in your hospitality career Apply now-we look forward to hearing from you
  • ● Why Choose Potters Resorts Five Lakes Be part of an award-winning, newly expanded resort Excellent career growth and personal development opportunities Free Meals when working Free access to our state-of-the-art gym and leisure facilities Competitive pay rates based on age and experience Continuous training through our Potters Academy Regular team recognition, awards, and treat days A genuinely enjoyable place to work Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.