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Lead Project Manager
ICT
💰 Salary Not shared
📊 Market S$8,000–S$12,000/mo (S$96,000–S$144,000/yr)
About the Company
NCS is a leading AI Tech Services company with a 15,000-strong team across the Asia Pacific. NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.
About the Role
The Technical Project Manager will oversee the end-to-end delivery of enterprise digital and AI platform initiatives, including the implementation of foundational capabilities for AI/LLM/Multi-Agent platforms across business units. The role is accountable for planning, coordination, execution, and delivery of complex platform components such as Model & Inference Gateway, Shared Agent Runtime, Shared RAG Service, Developer Portal, ML Training Plane. This role requires a hands-on, technically fluent project manager who can independently reason through technical issues, engage deeply with architects on design decisions, and effectively represent the engineering perspective in stakeholder discussions.
Responsibilities
- ● Deliver complex AI projects end-to-end, from initiation through production rollout.
- ● Develop and maintain detailed project plans, schedules, milestones, and delivery roadmaps.
- ● Track progress across multiple technical workstreams (design, platform services, integrations, security, operations, vendors).
- ● Manage scope, dependencies, risks, and issues to ensure timely delivery of MVPs and phased releases.
- ● Work closely with engineering teams, solution architects, security, and business stakeholders to clarify requirements and align deliverables.
- ● Act as a single point of coordination across internal teams, external vendors, and technology partners.
- ● Facilitate sprint ceremonies, technical working sessions, and cross-functional alignment forums.
- ● Independently troubleshoot technical concerns at a fundamental (101) level using first-principles reasoning, without relying on engineering teams for basic analysis.
- ● Translate technical challenges into clear options, risks, and next steps to move discussions forward.
- ● Actively engage with solution architects on architectural and design decisions, asking informed questions and validating alignment with business and delivery constraints.
- ● Understand core platform components well enough to break down technical requirements into executable project tasks.
- ● Maintain accurate status reports, RAID logs, dashboards, and delivery metrics.
- ● Communicate progress, risks, blockers, and mitigation plans clearly and confidently to leadership and stakeholders.
- ● Ensure compliance with security, governance, AI Safety, and Responsible AI standards throughout the delivery lifecycle.
- ● Support onboarding of pilot use cases onto shared platforms.
- ● Coordinate documentation, training materials, and developer enablement activities to drive adoption.
- ● Serve as a trusted interface between technical teams and non-technical stakeholders.
Requirements
- ● Bachelor's in Computer Science, Engineering, IT, or related field.
- ● 5-8 years of experience as a Project Manager or Technical Project Manager delivering enterprise digital or platform projects.
- ● Demonstrated delivery of at least two digital projects end-to-end.
- ● Experience managing multi-team, technically complex programs with dependencies across engineering, architecture, and vendors.
- ● Working as a developer/team lead that completed end-to-end bespoke projects.
- ● Exposure to cloud platforms, AI/ML systems (including technologies such as RAG and MCP), or large-scale enterprise technology programs preferred.
- ● Strong technical foundation enabling independent troubleshooting and reasoning at a conceptual level.
- ● Ability to engage in meaningful architectural conversations with solution architects.
- ● Excellent communication skills.
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