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Business Analyst (1 year contract)
ICT
💰 Salary Not shared
📊 Market S$4,500–S$6,500/mo (S$54,000–S$78,000/yr)
About the Company
Make Extraordinary Happen NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group. For more information, visit ncs.co. IT Services and IT Consulting Specialties: Business Application Services, Communications Engineering, ICT Professional Services, Digital, Infrastructure Services, Cloud, Technology, Products, Platforms, Consulting, Digital Transformation, Cybersecurity
Responsibilities
- ● Serves as the critical bridge between business stakeholders and the technical team. Responsible for understanding business needs, gathering and analysing requirements, and ensures that the designed and delivered solution aligns with business objectives. The BA plays a key role throughout the project lifecycle, from problem identification, solution design to solution implementation, ensuring clarity, alignment, and measurable outcomes. General Experience and Skills: Requirements gathering and documentation (e.g., BRD, PRD, user stories) Proficiency in tools such as JIRA, Confluence, Microsoft Excel, PowerPoint and Visio Familiarity with Agile/Scrum and/or Waterfall methodologies Understanding of APIs, systems integration, and software development concepts Experience with user acceptance testing (UAT) planning and coordination Strong business background, experience with Financial Projects preferred Dynamic, adept at adapting to changes, able to collaborate well and work with multiple stakeholders Willing to spend time and capable of picking up new technology quickly Understanding of LLM, MCP, Integration of services Minimum 3 years' experience as a business analyst Key Responsibilities: Engage with business stakeholders to identify problems, needs, and opportunities Elicit, analyse, and document business and functional requirements Translate business needs into clear user stories, acceptance criteria and technical specifications Facilitate workshops, interviews, and walkthroughs with business and technical teams Provide consult to both client and internal teams on the direction to be taken with regards to solution as well as whether incorporating AI, Automation or Process Improvement is the best way forward Support solution design by ensuring alignment with business goals Participate in systems integration testing (SIT) coordinate user acceptance testing (UAT) and support defect triage Act as a liaison between development team, project management and clients throughout development to clarify requirements and manage scope Maintain traceability of requirements across the project lifecycle
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