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Technical Trainer - AutomotiveThe NRMA · Sydney Olympic Park, NSW, au
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The NRMA

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Technical Trainer - Automotive

🗓️ Posted 2026-10-06 Sydney Olympic Park, NSW, au Full-time Hybrid Education Training
💰 Salary Not shared 📊 Market A$6,250–A$8,750/mo

About the Company

We're one of Australia's most trusted brands and proudly member owned, with our people and community at the heart of everything we do. From our legendary Roadside assistance to electric vehicle charging networks, the NRMA Group also owns and operates NRMA Parks and Resorts, SIXT car rental, My Fast Ferry & Fantasea Cruising.

About the Role

This position is for an experienced Learning & Development Trainer who holds Mechanical and/or Auto Electrical qualifications. Responsibilities include designing, developing, and delivering training for front-line employees and managers within the NRMA, primarily focused on Roadside Delivery.

Responsibilities

  • ● Creating learning experiences to equip team members with skills required for customer service and member support.
  • ● Working collaboratively within the Roadside training team and with business stakeholders
  • ● Conducting needs analyses
  • ● Creating and delivering training programs across various formats, and ensuring alignment with business objectives and organisational values.
  • ● Designing learning materials and programs using multiple platforms and tools.
  • ● Applying a blended learning approach that combines e-learning, virtual sessions, self-directed learning, and in-person workshops.
  • ● Facilitating and delivering training with consistency and quality through both in-person and virtual formats.
  • ● Collaborating with stakeholders to identify skill gaps, set learner priorities, and implement learning initiatives.

Requirements

  • ● Qualified Mechanic or Automotive Electrician
  • ● Holding a current Class C drivers' licence is essential
  • ● Up to date on current and future trends in automotive technology and design
  • ● Excellent facilitation skills, both online and face to face, to frontline teams
  • ● Demonstrated experience in a similar role, with a background in the automotive industry
  • ● Strong instructional design skills across a variety of platforms, video and tools including Articulate, Canva, Ed-App and Vyond
  • ● An ability to build strong stakeholder relationships
  • ● Curiosity - always looking for ways to improve to meet future needs
  • ● The drive to take ownership and accountability for your portfolio/projects
  • ● A passion for learning - seeking to continually develop your own knowledge and skills

Nice to Have

  • ● Certificate IV in Training and Assessment or similar is highly desirable

Benefits

  • ● Progressive flexibility, leave and well-being benefits to balance all of life's priorities
  • ● Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts
  • ● Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
  • ● Discounts on a range of NRMA personal insurance products including car, home & travel
  • ● Grow, progress or relocate your career and move around the NRMA Group or different locations with us.

Application Notes

We're for inclusion, diversity and representing the members, guests, customers and communities we serve. That's why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone.
Credential Requirements for Australia
🔴

AITSL Assessment + State Registration

AITSL + State Teacher Registration Board

Must have to work
Cost: AUD 400–800 Timeline: 3–6 months