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Area ManagerThe NRMA · Burpengary, QLD, au
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The NRMA

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Area Manager

🗓️ Posted 2026-09-22 Burpengary, QLD, au Contract Hybrid Retail Consumer Products
💰 Salary Not shared 📊 Market A$6,667–A$9,167/mo
Location: Moreton Bay Work type: Full-time Employment: 12-month fixed-term

About the Company

At SIXT Australia, we're revolutionizing car rental. We believe it should be as exciting as a road trip - something to look forward to We transform everyday mobility into memorable experiences with premium vehicles and service. It's in our DNA, blending Aussie spirit with German heritage - Das Ist Good. As part of the NRMA family, a trusted member-owned brand, we provide SIXT Star Service, ensuring every move is a memorable experience.

About the Job

We're looking for an Area Manager to lead our Moreton Bay locations on a full-time, 12-month fixed-term basis. This is a hands-on leadership role where you'll support your teams on the ground, coach performance, solve operational challenges, and ensure the right vehicles are available for customers.

Role & Responsibilities

  • ● Lead the overall performance of the North Lakes and Burpengary locations.
  • ● Coach and develop team members to achieve customer service, sales, and operational targets.
  • ● Build a positive, accountable, and high-performing team culture through effective performance management and feedback.
  • ● Resolve customer escalations and support the team in delivering outstanding service.
  • ● Manage rostering, productivity, and labour costs to meet operational needs.
  • ● Support fleet planning and vehicle availability to ensure smooth daily operations.
  • ● Monitor KPIs and branch performance, implementing action plans where required.
  • ● Maintain safety, compliance, and operational standards across both locations.

Requirements

Certifications

  • ● All successful applicants must complete a National Criminal History Check, hold a current full driver's licence, and have full Australian working rights.

Experience

  • ● Operational Leadership: Experience leading teams within car rental, transport, logistics, fleet, tourism, hospitality, accommodation or similar operational environments.

Skills

  • ● People Leadership: Proven ability to coach staff, manage performance and create a culture of accountability and teamwork.
  • ● Customer Focus: Experience handling customer issues, resolving escalations, and driving positive service outcomes.
  • ● Commercial Awareness: Comfortable working with KPIs, budgets, productivity measures and operational reporting.
  • ● Planning & Problem Solving: Able to manage competing priorities, solve operational challenges, and keep operations running smoothly.
  • ● Hands-On Approach: Willing to support frontline operations when required and lead by example.

Preferred (nice to have)

  • ● Car rental experience will be highly regarded but is not essential.

Benefits

  • ● Participate in our lucrative performance-based incentive program.
  • ● Competitive salary package including motor vehicle, phone and laptop.
  • ● Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
  • ● Complimentary myNRMA Rewards membership including free Roadside Assistance & discounts on fuel, groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more.
  • ● Discounts on a range of NRMA personal insurance products including car, home & travel.