Guest Experience and Pool Attendants

🗓️ Posted 2026-09-08 Umina Beach, AU-NSW, au Casual Hybrid Hospitality Tourism

Company shared salary

NA

Market rate

A$3,800–A$4,500/mo (A$45,600–A$54,000/yr)

Based on similar roles (title + domain + location).

About the Company

NRMA Parks & Resorts provides accommodation in some of Australia's most iconic locations, from campsites to luxury resorts, connecting holidaymakers with over 50 destinations. It is part of the trusted, member-owned NRMA Group, and its team is dedicated to creating holiday experiences.

Responsibilities

  • ● Delivering and assisting with guest activities and holiday programs
  • ● Supervising pool areas and ensuring a safe environment for guests
  • ● Engaging with guests throughout the resort and encouraging participation in activities
  • ● Setting up and packing down activity spaces and equipment
  • ● Assisting guests with enquiries and providing exceptional customer service
  • ● Creating a welcoming, inclusive and fun environment for guests of all ages
  • ● Supporting the wider resort team during busy holiday periods

Requirements

  • ● An outgoing, bubbly personality with contagious energy
  • ● Confidence working with people of all ages
  • ● Ability to run outdoor activities and entertainment for large groups
  • ● Cool under pressure and ready for the fast pace of peak periods
  • ● Happy to take the spotlight, whether on the mic or joining in the fun
  • ● Strong customer service skills and a genuine love of making people smile
  • ● Reliability and flexibility to work weekends, public holidays and school holiday periods
  • ● Pool Attendants must be 16+ and hold a current First Aid and CPR Certificate (or willingness to obtain)
  • ● Working With Children Check (or willingness to obtain)
  • ● Bring the personality; NRMA will handle the training

Benefits

  • ● Progressive flexibility and well-being benefits to balance life's priorities
  • ● Complimentary myNRMA Rewards membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and more
  • ● Employee referral program with potential referral bonus of up to 2,000
  • ● Potential to grow, progress or relocate your career within the NRMA Group or different locations