Product Manager

About the Company

Responsibilities

• ● Manage the product vision and roadmap for the IDP platform, evolving it into a scalable, market-leading document intelligence capability.
• ● Prioritise a backlog of features and improvements, balancing client value, technical feasibility and commercial return.
• ● Define and communicate clear release goals with measurable success criteria.
• ● Be a trusted advisor to clients and the primary product contact across the account lifecycle.
• ● Run a regular client engagement - including roadmap reviews and business reviews - to maintain agreement and promote confidence in the product.
• ● Manage client expectations, handling escalations and difficult conversations.
• ● Build an understanding of each client's business so product decisions strengthen retention, satisfaction and long-term commercial relationships.
• ● Lead structured discovery sessions to uncover jobs to be done.
• ● Translate qualitative client insight into well-scoped product requirements and user stories.
• ● Develop a working understanding of the product P&L - revenue, cost and margin drivers.
• ● Develop business cases for new features and investments.
• ● Partner with commercial and pricing teams to shape packaging, pricing and go-to-market for new capabilities.
• ● Track adoption, usage and commercial performance, using the data to demonstrate value to clients.
• ● Be a Product Owner within an Agile framework - overseeing sprint ceremonies including backlog refinement, sprint planning and review sessions.
• ● Work across time zones with an offshore development team.
• ● Promote iterative value drops, shipping frequent, meaningful increments.
• ● Define and track sprint-level and release-level KPIs.
• ● Communicate roadmap progress and product decisions to senior internal stakeholders.
• ● Work with compliance, legal and risk functions to ensure the product meets regulatory requirements.
• ● Maintain a working knowledge of IDP and document intelligence technology - OCR, classification, extraction, validation and ML-based understanding.
• ● Engage with engineers and QA to review technical approaches.

Requirements

• ● Experience as a Product Manager or Product Owner within a financial services or FinTech environment.
• ● Client-facing experience with experience building trusted relationships.
• ● Commercial experience, building business cases and a basic understanding of P&L and pricing.
• ● Experience in Agile/Scrum teams, with command of sprint ceremonies and backlog management.
• ● Experience working with offshore development teams.