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Hospitality Services Assistant
Hospitality Tourism
💰 Salary Not shared
📊 Market A$4,500–A$6,000/mo (A$54,000–A$72,000/yr)
About the Company
Epworth HealthCare is Victoria's largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia's health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients. At Epworth, we are united in our commitment to fostering a diverse and inclusive workplace-one that is culturally safe and respectful of the enduring cultural and spiritual connections of our people. We value all differences, ensure equitable practices, and empower individuals to lead and learn inclusively in their everyday interactions. Our goal is to create an environment where everyone feels a genuine sense of belonging. Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters. Located in Box Hill, Epworth Eastern is a state-of-the-art facility with 14 theatres and expansion of ICU to 12 beds. Epworth Eastern maintains a broad clinical focus from cardiac, vascular, orthopaedic and general surgery to oncology, urology and endoscopy services. Our redeveloped site delivers positive, meaningful, and sustainable impact on the health and wellbeing of our community, delivering much needed health care services and facilities in Melbourne's east.
About the Job
In these casual roles, based at Epworth Eastern you will be part of the Hospitality Services team and report to the Hospitality Services Operations Manager.
Role & Responsibilities
- ● Providing a high quality clean and safe environment for patients, doctors and staff
- ● Providing efficient and excellent cleaning services incl. bed making, laundry, linen distribution and waste disposal
- ● Being respectful, understanding and compassionate
- ● Working with a committed team and striving for consistently efficient services
Requirements
Experience
- ● More than one year of experience working as a Hospitality Services Assistant within a healthcare setting
Skills
- ● Availability to work on a casual basis (minimum 3-4 days per week), including weekdays, weekends, and night shifts
- ● Full working rights in Australia
- ● An upbeat personality and positive attitude
- ● Happy working autonomously, in a team and with patients directly
- ● Highly desirable to have hospital experience
- ● A strong customer service focus with the ability to deliver on, and respond compassionately to our patient's needs
- ● Excellent interpersonal skills and able to communicate clearly, confidently and courteously
- ● An organised approach to work and ability to work consistently and effectively in a busy environment
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- ● A well-developed understanding of Infection Control in a hospital environment
- ● Adaptability to change tasks throughout your shift readily
- ● Flexibility with availability for rostered shifts across morning, afternoon and weekends
Benefits
- ● Salary package up to 15,900 pre-tax annually, leading to greater take home pay
- ● The largest educational scholarship program of its kind in Australia
- ● Ability to purchase up to four additional weeks of leave
- ● Reduced cost of health services for you and your family at Epworth
- ● Relocation assistance is available for approved candidates
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