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Review Operations Specialist (12 month Fixed Term Contract)Canva · Sydney, au
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Canva

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Review Operations Specialist (12 month Fixed Term Contract)

✓ This company has sponsored visas before. The posting doesn't say so, but it's still worth applying.

🗓️ Posted 2026-09-07 Sydney, au Full-time Hybrid General
💰 Salary Not shared 📊 Market A$6,250–A$8,333/mo

About the Company

Canva is redefining how the world experiences design. The company offers a hybrid way of working, providing flexibility to work remotely while also coming together on campus for in-person collaboration. Their flagship Sydney campus is an extension of the Surry Hills neighborhood, designed for collaboration, focus, and connection.

Responsibilities

  • ● Own review operations across your area, designing workflows, improving processes and building practical frameworks that can scale as new AI-assisted review capabilities come online.
  • ● Drive cross-functional projects from problem to delivery, partnering with Engineering, Machine Learning, Policy and other teams to create clarity, resolve blockers and keep work moving.
  • ● Build reviewer training and enablement, including onboarding, documentation and support for new AI-assisted review tools and workflows.
  • ● Strengthen governance and operational standards, maintaining clear documentation, managing exceptions and identifying risks before they become bigger problems.
  • ● Turn performance and quality data into action, maintaining reporting and dashboards while translating trends into clear recommendations for the team.
  • ● Identify opportunities for AI and automation, reducing unnecessary manual work and helping the team adopt better tools and more scalable ways of working.

Requirements

  • ● You enjoy turning complex operational problems into clear, practical ways of working.
  • ● You're comfortable creating structure in ambiguous environments and can independently move work forward.
  • ● You care deeply about quality and understand the impact operational decisions can have at scale.
  • ● You're confident working with dashboards, performance data and quality metrics to spot patterns and recommend action.
  • ● You think in systems, identifying inefficiencies and improving workflows through better processes, AI and automation.
  • ● You communicate clearly and collaborate effectively with Engineering, Machine Learning, Data, Policy and other partners.
  • ● You're comfortable building and maintaining guidelines, process documentation and governance frameworks that help teams work consistently.
  • ● You've worked in content, creative quality, media, trust and safety, or another quality-focused operational environment.