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Print Partner Operations Manager
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General
💰 Salary Not shared
📊 Market A$10,833–A$15,000/mo (A$129,996–A$180,000/yr)
About the Company
Canva Print is on a mission to help people bring their designs to life in the real world. From business cards and flyers to signage, merchandise, and beyond, Print plays a key role in making Canva a complete design to delivery platform for millions of people and businesses around the world.
Responsibilities
- ● Own a portfolio of print partners and suppliers across APAC, driving performance, accountability, and growth.
- ● Lead partner readiness for new product launches across the region.
- ● Drive onboarding for new products, partners, and capabilities, ensuring launches are scalable, smooth, and set up for long term success.
- ● Identify and execute opportunities to improve operational processes, partner performance, and the scalability of Canva's print partner network across APAC.
- ● Build strong relationships with external partners and act as a key point of contact for operational escalations.
- ● Partner closely with Product, Commercial, CX, Engineering, and Supply Chain teams to deliver meaningful business outcomes.
- ● Monitor operational performance, identify risks early, and drive clear resolution plans.
- ● Contribute to regional planning and strategic initiatives that help Canva Print grow with quality, reliability, and impact.
- ● Independently lead projects and initiatives from concept through to execution, bringing structure, momentum, and clarity.
Requirements
- ● Experience in marketplace operations, partner or supplier management, supply chain, or a related field.
- ● Have owned a portfolio, program, business area, partner network, or operational function with a high degree of autonomy.
- ● Strong experience managing external partners, suppliers, merchants, or fulfilment providers.
- ● Have scaled a partner or supplier network, ideally across multiple markets or operational environments.
- ● Confidence driving initiatives independently and influencing outcomes across multiple stakeholders.
- ● Strong commercial judgement and ability to connect operational decisions to customer, partner, and business impact.
- ● Clear communicator who can build trusted relationships across internal teams and external partners.
- ● Comfortable operating in ambiguity, balancing strategic thinking with hands on execution, and turning complexity into clear action.
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