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Principal Production Engineer
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ICT
💰 Salary Not shared
📊 Market A$15,833–A$20,833/mo (A$189,996–A$249,996/yr)
About the Company
The Production Engineering team sits at the intersection of software engineering and the hardest reliability problems in Canva's infrastructure. At 240M MAUs, the hardest problems aren't on any product roadmap. Production Engineering exists to find them first and fix them properly. Canva's own take on what production reliability looks like, built for how we work.
Responsibilities
- ● Defining the engagement model: How Production Engineering pairs with product and infrastructure teams, how engagements are scoped, and what handoff actually looks like.
- ● Leading the hardest engagements: Taking personal ownership of the most technically complex areas, sharding, multi-region architecture, JVM performance at scale, while the team builds depth in adjacent domains.
- ● Setting the technical bar for what it means to be a production engineer at Canva, including the standard for technical credibility and the archetype that future hiring calibrates against.
- ● Pairing strategy across the team by deciding how staff and mid-level engineers are paired and what they should be learning from each engagement.
- ● Growing production engineering capability across the org, not just within the team.
- ● Connecting to the product roadmap by working with engineering leadership across Canva to ensure Production Engineering is upstream of problems, not downstream, and influencing how product teams think about production readiness before they ship.
- ● Building the measurement story by defining metrics for incident severity, duration trending down, and feature launches going to production cleanly.
- ● Compounding at organisation scale through one well-placed Production Engineering engagement that changes how engineers build for years.
Requirements
- ● Experience production at scale: You've owned reliability in large-scale distributed systems and investigated how things break and shipped solutions that last forever.
- ● Technical leadership in embedded models: You've led or helped shape a function where engineers work across team boundaries rather than within a single one.
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