Your career compass awaits
Create a free account to unlock
- ✓ See how you match this role
- ✓ AI resume tailored to this specific job
- ✓ Inside Track Companion — find your insider contact
- ✓ Skills gap analysis and upskill plan
- ✓ Interview prep kit for this role
- ✓ Relocation concierge — salary, tax, cost of living
Free — no credit card required
Customer Service/Product Specialist - Automotive
Customer Service Call Centre
💰 Salary Not shared
📊 Market A$4,500–A$5,500/mo (A$54,000–A$66,000/yr)
About the Company
Toperformance is Australia's trusted partner for KONI, supplying premium suspension solutions to a nationwide network of customers, resellers and leading OEM and commercial vehicle manufacturers. As part of the Bapcor Group, the company is known for its technical expertise, premium products and commitment to delivering exceptional customer service.
About the Role
Passionate about the automotive industry and enjoy helping customers find the right solution We're looking for a Customer Service & Product Specialist to join our Springvale team. This is a varied role where you'll combine customer service, product support and order management while working with industry-leading suspension and performance products. Whether you're coming from an automotive, parts interpreting, internal sales or customer service background, this is an opportunity to develop specialist product knowledge and build a long term career within the automotive aftermarket industry.
Responsibilities
- ● Respond to customer enquiries via phone and email
- ● Provide product recommendations and technical advice
- ● Process customer orders accurately and efficiently
- ● Build strong relationships with customers and suppliers
- ● Assist with warranty enquiries and claims
- ● Support inventory and stock management activities
- ● Assist with warehouse operations when required
- ● Work closely with the team to deliver exceptional customer service
Requirements
- ● Previous customer service, internal sales or parts-related experience
- ● A genuine interest in automotive products, vehicles or performance parts
- ● Strong communication skills and confidence speaking with customers
- ● Excellent attention to detail and organisational skills
- ● The ability to learn technical product information quickly
- ● A positive, team-focused approach
- ● Sound computer skills
- ● Highly regarded parts interpreting experience
- ● Suspension, truck, heavy vehicle or aftermarket product knowledge
- ● Warranty administration experience
- ● Warehouse or inventory experience
Benefits
- ● Monday to Friday role - enjoy your weekends
- ● Work with premium automotive brands including KONI
- ● Join a close-knit team where your contribution is valued
- ● Develop specialist product and technical knowledge
- ● Staff discounts across the Bapcor network
- ● Career opportunities within Australia's leading automotive aftermarket group
- ● Join a supportive team of four where your contribution is valued
- ● Diverse role with opportunities to learn and develop technical product expertise
- ● Stable, growing business with long term career opportunities
Application Notes
If you're a customer-focused professional with an interest in the automotive industry and enjoy working in a varied, hands on environment, we'd love to hear from you.
Confirm Application
Are you applying to ?
We'll track this in your dashboard as Applied.
Saving to your tracker…
Stand out: message someone at Bapcor Limited.
A short, personal note to a recruiter can get your application looked at sooner.
⚡ Full Resume Sandbox Canvas