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People Services AdvisorBapcor Limited · MOUNT WAVERLEY, au
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Bapcor Limited

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People Services Advisor

🗓️ Posted 2026-08-30 MOUNT WAVERLEY, au Full-time Hybrid Human Resources Recruitment
💰 Salary Not shared 📊 Market A$5,417–A$6,667/mo

About the Company

Bapcor is an ASX listed company whose business spans the end-to-end aftermarket supply chain covering trade, retail, networks and service. It owns brands including Burson, Autobarn, Midas, Truckline, BNT and JAS, and operates more than 900 locations with over 5,000 team members across Australia, New Zealand and Thailand. The company is committed to creating a safe, inclusive environment where people can thrive, and values include 'We do the right thing', 'We are in it together', 'We give a damn', and 'We get it done'.

About the Role

We are seeking a customer-focused and experienced People Services Advisor to join our People & Culture team. Reporting to the Employee Relations Manager, you will play a critical role in delivering a high-quality people services experience across the business. As a trusted advisor, you'll provide expert guidance on a broad range of People & Culture matters, support employee lifecycle processes, manage employee relations investigations and cases, and partner closely with leaders and team members to deliver effective outcomes. This role is ideal for someone who enjoys combining operational HR support with advisory responsibilities and is passionate about delivering exceptional stakeholder experiences.

Responsibilities

  • ● Provide timely, accurate and practical advice to leaders and team members on People & Culture policies, procedures, employment legislation and workplace matters.
  • ● Manage and support employee relations matters, including investigations, performance management, disciplinary processes and workplace concerns.
  • ● Act as an escalation point for People Services Coordinators, providing coaching, guidance and technical expertise.
  • ● Deliver high-quality case management and maintain accurate records, documentation and employee data.
  • ● Partner with People & Culture Business Partners and specialist teams to support the resolution of complex employee matters.
  • ● Support employee lifecycle processes, including onboarding, offboarding, organisational changes and workforce administration activities.
  • ● Contribute to people-related projects, continuous improvement initiatives and the optimisation of People Services processes and systems.
  • ● Produce people reporting, workforce insights and data analysis to support informed decision-making and business outcomes.

Requirements

  • ● Tertiary qualifications in Human Resources, Business or a related discipline.
  • ● Experience in a People Services, HR Advisory, Employee Relations or Human Resources role.
  • ● Strong knowledge of employment legislation, HR policies, procedures and people practices.
  • ● Experience managing workplace investigations, employee relations matters and performance management processes.
  • ● Strong organisational and case management skills with the ability to manage competing priorities.
  • ● Excellent written and verbal communication skills.
  • ● Strong stakeholder engagement and relationship-building capability.
  • ● A customer-focused mindset with a passion for delivering high-quality service.

Benefits

  • ● Diverse career opportunities within the Bapcor Group
  • ● Discounts across Bapcor products and services, including Retail and Trade brands
  • ● Industry leading policies to support work/life balance (gender neutral parental leave, purchase leave, volunteer leave etc)
  • ● Paid birthday leave
  • ● Wellbeing support
  • ● Novated leasing and more