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CUSTOMER SERVICE ATTENDANTAmpol · Hemmant, Queensland, au
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Ampol

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CUSTOMER SERVICE ATTENDANT

🗓️ Posted 2026-10-06 Hemmant, Queensland, au Hybrid Customer Service Call Centre
💰 Salary Not shared 📊 Market A$4,500–A$5,500/mo

About the Company

At Ampol, we believe in the Power of Us - the extraordinary power of people to connect, act, and make a difference. As a leading energy company operating across Australia, New Zealand, Singapore and from the United States, our work spans fuel supply, energy solutions, convenience retail, infrastructure, trading and shipping. Every role at Ampol plays a part in something bigger - powering progress for our customers, communities, and people. We back our people with real opportunities, the tools to grow, and a culture that rewards ownership and initiative. Whether you're deepening your expertise or taking on something new, we'll support you to power a career that works for you. We're building a workplace where everyone feels welcome, respected, and valued - because when people are free to be themselves, powerful things happen. About Infrastructure Ampol has been proudly fuelling Australia since 1900, from humble beginnings, through 120 years of growth and change. We are the operational heart of the business, responsible for the refinement and distribution of petrol and petroleum products.

About the Role

Reporting to the Territory Manager and based at our Hemmant Depot, this permanent part-time opportunity is responsible for delivering exceptional customer service, maintaining a strong focus on safety and security, and ensuring the site is presented to the highest standard to support a positive customer experience.

Responsibilities

  • ● Serving customers efficiently and creating memorable experiences
  • ● Delivering the standard of service and retailing excellence that our customers have come to expect
  • ● Maintaining store presentation and creating a clean welcoming environment
  • ● Cash handling
  • ● Authorising fuel pumps
  • ● Stock filling and rotation
  • ● General housekeeping - cleaning toilets, shelves, floors
  • ● Understanding and complying with Ampol's policies and procedures

Requirements

  • ● Retail experience
  • ● Excellent customer service skills
  • ● Well developed written and oral communication skills
  • ● General computer literacy

Benefits

  • ● Competitive total remuneration across base salary, a performance incentive, employee share offers and a 25% discount on Fuel for two privately used cars
  • ● Access to Ampol's Benefits & Recognition platform: providing you access to retail discounts and cashbacks at over 500+ retailers in Australia that assist with everyday living expenses
  • ● Internal recognition platform amplifying the achievements of those who do great work and demonstrate our capabilities and values
  • ● Career development and learning opportunities including LinkedIn Learning and other tailored training solutions
  • ● Paid Parental Leave - up to 12 weeks paid Parental leave, and up to a year off (unpaid)
  • ● BabyCare Package - financial and flexible support for parents transitioning back to work
  • ● Novated Lease options are available