search Browse Jobs
Systems Analyst, POSAmpol · Alexandria, New South Wales, au
Ampol logo

Ampol

company page ↗

Systems Analyst, POS

🗓️ Posted 2026-09-28 Alexandria, New South Wales, au Full-time Hybrid ICT
💰 Salary Not shared 📊 Market A$7,000–A$10,833/mo

About the Company

At Ampol, we believe in the Power of Us - the extraordinary power of people to connect, act, and make a difference. As a leading energy company operating across Australia, New Zealand, Singapore and from the United States, our work spans fuel supply, energy solutions, convenience retail, infrastructure, trading and shipping. Every role at Ampol plays a part in something bigger - powering progress for our customers, communities, and people. Your career here is yours to shape. We back our people with real opportunities, the tools to grow, and a culture that rewards ownership and initiative. Whether you're deepening your expertise or taking on something new, we'll support you to power a career that works for you. We're building a workplace where everyone feels welcome, respected, and valued - because when people are free to be themselves, powerful things happen. Tech, Digital & Data at Ampol are dedicated to empowering our business through technology-enabled differentiation, strengthening our foundations to build sustainable value for the future.

About the Role

The Systems Analyst is critical to the effective operation of core retail applications, with a specialised focus on Point of Sale (POS) platforms and their integration with downstream business systems. The role combines deep subject matter expertise with end-to-end ownership, encompassing support for roadmap planning, vendor management, solution design, project delivery, operational support, and continuous improvement of POS technologies across Ampol's retail network. The role serves as the technology SME for POS applications and associated integrations, ensuring reliable transaction processing, master data accuracy, and seamless data exchange across connected systems.

Responsibilities

  • ● Act as the technical SME for Ampol's POS applications, providing expertise across POS functionality, transaction processing, master data, pricing, promotions, and integration points with downstream systems.
  • ● Perform hands-on analysis, configuration, testing, troubleshooting, and support of POS applications and associated interfaces to ensure stable and reliable business operations.
  • ● Develop and maintain a detailed understanding of end-to-end retail transaction flows and master data processes, ensuring accurate data exchange between POS and connected platforms.
  • ● Support project and enhancement delivery through requirements analysis, solution design input, system configuration, integration validation, pilot execution, deployment support, and production releases.
  • ● Investigate and resolve complex application, transaction, integration, and data quality issues, working closely with vendors and internal technology teams to determine root cause and drive resolution.
  • ● Build and maintain strong working relationships with vendors, business stakeholders, architecture teams, and downstream application owners while identifying opportunities for automation, simplification, and continuous improvement.
  • ● Administer and maintain Jira backlogs, user stories, defects, workflows, technical documentation, and support artefacts while identifying opportunities for automation, simplification, and continuous improvement.

Requirements

  • ● Proven hands-on experience supporting POS applications within retail environments, including transaction processing.