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Customer Service AttendantAmpol · Hemmant, Queensland, au
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Ampol

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Customer Service Attendant

🗓️ Posted 2026-09-03 Hemmant, Queensland, au Part-time Hybrid Customer Service Call Centre
💰 Salary Not shared 📊 Market A$4,500–A$5,500/mo

About the Company

Ampol is a leading energy company operating across Australia, New Zealand, Singapore, and from the United States, with operations spanning fuel supply, energy solutions, convenience retail, infrastructure, trading, and shipping. The company has been fueling Australia since 1900 and is the operational heart of the business, responsible for the refinement and distribution of petrol and petroleum products. Ampol's purpose is to deliver value for customers and people through safe, reliable, and competitive operations, while innovating through new energy and fuel solutions to power better journeys for today and tomorrow.

About the Role

This permanent part-time opportunity is based at our Hemmant Depot and reports to the Territory Manager. The role is responsible for delivering exceptional customer service, maintaining a strong focus on safety and security, and ensuring the site is presented to the highest standard to support a positive customer experience.

Responsibilities

  • ● Serving customers efficiently and creating memorable experiences
  • ● Delivering the standard of service and retailing excellence that customers have come to expect
  • ● Maintaining store presentation and creating a clean welcoming environment
  • ● Cash handling
  • ● Authorising fuel pumps
  • ● Stock filling and rotation
  • ● General housekeeping including cleaning toilets, shelves, and floors
  • ● Understanding and complying with Ampol's policies and procedures

Requirements

  • ● Retail experience
  • ● Excellent customer service skills
  • ● Well developed written and oral communication skills
  • ● General computer literacy
  • ● Passion for customer service
  • ● Pride in work
  • ● Ability to multi-task and work unsupervised
  • ● Ability to work at a fast pace
  • ● Reliable, professional, enthusiastic, and willing to give everything a go

Benefits

  • ● Total remuneration is competitive, including base salary, performance incentive, employee share offers, and a 25% discount on fuel for two privately used cars
  • ● Access to Ampol's Benefits & Recognition platform with retail discounts and cashbacks at over 500+ retailers in Australia
  • ● Internal recognition platform amplifying the achievements of great work
  • ● Career development and learning opportunities including LinkedIn Learning and other tailored training solutions
  • ● Paid Parental Leave - up to 12 weeks paid, and up to a year off (unpaid)
  • ● BabyCare Package - financial and flexible support for parents transitioning back to work
  • ● Novated Lease options available
  • ● Invest in your future with the Employ