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Executive Assistant to CEO
Administration Office Support
💰 Salary Not shared
📊 Market A$7,000–A$10,000/mo (A$84,000–A$120,000/yr)
About the Company
Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we're championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first.
About the Role
Be at the heart of AFCA's leadership, helping turn priorities into action and supporting work that makes a difference for Australians. We're looking for an exceptional Senior Executive Assistant to work in close partnership with our CEO and Chief Ombudsman, David Locke , and play a pivotal role in the effective operation of the Office of the CEO. This is not a traditional Executive Assistant position. It is a highly trusted and influential role requiring exceptional judgement, strong commercial awareness and the confidence to represent the CEO with senior stakeholders across government, regulation, industry and the community.
Responsibilities
- ● Managing the CEO's diary, time and forward plan across Board cycles, government and regulator engagements, industry events and organisational priorities
- ● Preparing high-quality briefing packs, background notes, talking points, speeches and correspondence
- ● Supporting all Board meetings, including scheduling, logistics and travel, while building strong relationships with the Chair, Directors and Board Secretariat
- ● Coordinating Executive Leadership Team agendas, pre-reads, action registers and follow-up
- ● Tracking the CEO's priorities and commitments through to completion across the organisation
- ● Partnering with Government Relations to coordinate engagement with ministers' offices, regulators and government
- ● Coordinating opportunities for the CEO to connect with AFCA's people through town halls, site visits, recognition activities and organisational events
- ● Supporting oversight of the CEO cost centre and budget in partnership with Finance
Requirements
- ● You are an accomplished senior Executive Assistant who has supported a CEO or equivalent executive in a complex, high-profile environment
- ● You bring exceptional professionalism, sound judgement and the confidence to engage with Board Directors, senior executives, regulators and government stakeholders
- ● You understand how to work with an active and engaged leader, adapting your approach while confidently providing advice, raising issues and keeping priorities moving
- ● Extensive experience supporting at CEO or equivalent executive level
- ● Experience working directly with a Board and Chair, including governance cycles, Board papers and committees
Benefits
- ● Flexible work options
- ● Thoughtful benefits
- ● Opportunities to deepen expertise
- ● A diverse, caring culture
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