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Dental Assistant/Receptionist - West Pymble Dental Surgery
About the Company
About the Role
Responsibilities
- ● Welcoming patients and providing a friendly, professional first point of contact
- ● Managing the appointment book, including scheduling, confirming and following up appointments
- ● Answering phones and handling patient enquiries confidently
- ● Processing payments, billing and HICAPS claims
- ● Managing day-to-day reception administration
- ● Keeping reception organised and running smoothly
- ● Communicating clearly with patients, dentists and the wider practice team
- ● Confidently managing reception when the Practice Manager is unavailable
- ● Supporting sterilisation and infection control when required following structured training
- ● Working closely with the clinical team to help maintain an efficient practice flow
Requirements
- ● Have previous experience in dental reception and/or assisting
- ● Hold a Certificate III or IV in Dental Assisting (advantageous but not essential)
- ● Be confident supporting patients and working closely with the clinical team
- ● Bring a reliable, trustworthy and team-focused approach to your work
- ● Have experience with dental practice software such as D4W (advantageous but not essential)
- ● Have a genuine interest in providing a great patient experience
Nice to Have
- ● Hold a Certificate III or IV in Dental Assisting
- ● Have experience with dental practice software such as D4W
Benefits
- ● Up to 40 per hour, depending on experience
- ● Convenient West Pymble location at Philip Mall, close to shops and cafés
- ● Access to further training, development and career opportunities across the wider Abano Healthcare network
Application Notes
Credential Requirements
for Australia
AMC MCQ + Clinical Exam
Australian Medical Council
AHPRA Registration
Australian Health Practitioner Regulation Agency
Legally required to use protected title and practise
AHPRA Registration (Nursing and Midwifery)
Australian Health Practitioner Regulation Agency (NMBA)
AHPRA Pharmacy Board Registration
Australian Health Practitioner Regulation Agency
ADC Written + Practical Examination
Australian Dental Council
AHPRA Dental Board Registration
Australian Health Practitioner Regulation Agency
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