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Dental Receptionist - Maven Dental New Farm
About the Company
About the Role
Responsibilities
- ● Welcoming patients and creating a friendly, professional first impression
- ● Managing appointments, patient enquiries and day-to-day reception duties
- ● Answering phone calls and assisting patients with their questions
- ● Processing payments, HICAPS and health fund claims
- ● Maintaining accurate patient records and keeping the front desk organised
- ● Working closely with the dentists, hygiene team and Practice Manager throughout the day
- ● Using Oasis practice management software and MS Office for day-to-day administration
- ● Supporting a positive patient experience, including for nervous or anxious patients
Requirements
- ● Previous experience in a dental reception or dental assisting role
- ● Recent experience using Oasis practice management software
- ● Availability to work Monday, Tuesday, Thursday and Friday
- ● Knowledge of HICAPS, health fund claims and dental item numbers
- ● A warm and professional approach to patient care, including when handling challenging or sensitive situations
- ● Strong organisation and attention to detail, particularly when managing a busy front desk
Benefits
- ● Ongoing training and development opportunities
- ● Access to Abano Uni Online for training and skills pathways
- ● A free, confidential Employee Assistance Program
- ● 9% off Medibank Corporate health cover
- ● Rewards of up to 20,000 through the Abano Referral Program
- ● Everyday savings through the Flare Benefits app
- ● Opportunities to develop your career and explore internal opportunities across Abano Healthcare's practices throughout Australia and New Zealand
Application Notes
Credential Requirements
for Australia
AMC MCQ + Clinical Exam
Australian Medical Council
AHPRA Registration
Australian Health Practitioner Regulation Agency
Legally required to use protected title and practise
AHPRA Registration (Nursing and Midwifery)
Australian Health Practitioner Regulation Agency (NMBA)
AHPRA Pharmacy Board Registration
Australian Health Practitioner Regulation Agency
ADC Written + Practical Examination
Australian Dental Council
AHPRA Dental Board Registration
Australian Health Practitioner Regulation Agency
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