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Receptionist - 1300SMILES GladstoneAbano Healthcare Group · Gladstone, AU-QLD, au

Abano Healthcare Group

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Receptionist - 1300SMILES Gladstone

🗓️ Posted 2026-08-31 Gladstone, AU-QLD, au Casual Hybrid Administration Office Support
💰 Salary Not shared 📊 Market A$4,500–A$5,500/mo

About the Company

1300SMILES Gladstone is an established local dental practice within the Abano Healthcare network, offering a broad range of services including routine, preventive, restorative, cosmetic and emergency dentistry. The practice operates Monday to Saturday with a busy, patient focused environment and is supported by the resources and opportunities of Abano Healthcare.

About the Role

Great patient experiences start at reception. We're looking for a Casual Receptionist to join the team at 1300SMILES Gladstone. You'll be at the centre of the practice, welcoming patients, managing appointments, answering enquiries and helping the team stay organised throughout the day. With a broad range of dental services, you'll have plenty of variety and the opportunity to build your knowledge in a busy healthcare environment. If you're naturally friendly, organised and enjoy working with people, you'll fit right in.

Responsibilities

  • ● Welcoming patients and creating a warm first impression.
  • ● Managing appointment bookings and keeping the diary organised.
  • ● Answering calls and helping patients with enquiries.
  • ● Processing payments, health fund claims and general reception administration.
  • ● Keeping patient information accurate and up to date.
  • ● Supporting the dental team with day to day administrative tasks.
  • ● Helping the reception area stay organised and welcoming.
  • ● Working with the wider team to keep the day running smoothly.

Requirements

  • ● Previous reception, customer service or administration experience.
  • ● A friendly and confident communication style.
  • ● Strong organisation and attention to detail.
  • ● The ability to multitask and stay calm when the reception gets busy.
  • ● Confidence speaking with a wide range of patients.
  • ● A professional and approachable manner.
  • ● A genuine interest in helping people.
  • ● Dental or medical reception experience is highly regarded, but not essential.

Benefits

  • ● Variety in your day - work with different patients, appointments and members of the team.
  • ● A busy, established practice - be part of a team with an existing patient base.
  • ● Patient interaction - build relationships and be an important part of the patient journey.
  • ● Room to grow - develop your skills through hands on experience and ongoing learning.
  • ● The backing of Abano Healthcare - access to support, resources and opportunities across the network.