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Receptionist - Maven Dental New Farm
Administration Office Support
💰 Salary Not shared
📊 Market A$4,000–A$5,000/mo (A$48,000–A$60,000/yr)
About the Company
Maven Dental New Farm is more than just a dental practice. We're a friendly, supportive team who genuinely care about our patients and each other. Maven Dental, proudly part of the Abano Healthcare Network. At Abano Healthcare, we are committed to fostering a diverse and inclusive workplace. We value and respect individuals from all backgrounds and believe that diversity drives innovation and success.
About the Role
We're looking for a friendly and organised Casual Receptionist to join our team and be the welcoming face of our practice. As our receptionist, you'll play an important role in creating a positive patient experience while keeping the front desk running smoothly.
Responsibilities
- ● Welcoming patients and providing a warm, professional first impression
- ● Managing appointments, patient enquiries and reception duties
- ● Answering phone calls and assisting patients with their questions
- ● Processing payments and assisting with general administrative tasks
- ● Maintaining accurate patient records and keeping the front desk organised
- ● Working closely with our clinicians and wider team to ensure the day runs smoothly
- ● Using Oasis practice management software and MS Office to support day-to-day operations
- ● Providing friendly and professional service throughout every patient interaction
Requirements
- ● Previous reception or customer service experience
- ● Dental experience is highly desirable, but not essential
- ● Familiarity with Oasis PMS would be an advantage
- ● Excellent communication and interpersonal skills
- ● Strong organisation and attention to detail
- ● The ability to multitask and remain calm in a busy environment
- ● A friendly, approachable and patient-focused attitude
- ● A willingness to learn and support the wider practice team
- ● Flexibility to work some late nights until 7:00pm and Saturday mornings when required
Benefits
- ● A supportive team - Work alongside experienced clinicians and a team that is always happy to lend a hand
- ● A welcoming environment - Be part of a friendly practice where patients and team members are made to feel comfortable and valued
- ● Variety in your day - From greeting patients and managing appointments to supporting the wider team, there's always something happening at reception
- ● Learn and grow - Dental experience isn't essential, and you'll have the opportunity to build your knowledge of the dental industry while you're on the job
- ● Great location - Based in the heart of New Farm, close to Brisbane CBD, with cafés, shops and free street parking nearby
- ● Part of a bigger network - Enjoy the benefits of being part of the Abano Healthcare network, with access to ongoing learning, support and career opportunities
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