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About the Company
HCM Consulting Payroll & HRIS experts PayTech is a Global Payroll Consulting company providing support for HCM solutions. Since '99, our dedicated team of experts has strategically guided companies through HR/Payroll transformations by providing fresh ideas and objective expertise. PayTech Consultants and Project Managers are based across Canada and the US. They are full-time W2 and T4 employees with an average of 20+ years of HCM/Payroll practical experience, including global expertise in processing payroll and implementing systems in 68+ countries. PayTech offers HCM system consulting in the areas of Implementation, Process/System Optimization, Private Equity, Carve-Outs & Mergers/Acquisitions, and Interim/long-term payroll staffing. Our team will deploy quickly and hit the ground running Offering a collaborative, non-threatening, relationship-building approach to identify opportunities for creative solutions. Our technique allows our experts to work side by side with your people and dig deep into your processes while minimizing disruption to your business. PayTech is a certified Woman-Owned business and a certified member of WBENC. Human Resources Specialties: Process/system optimization, Outsourced Payroll Administration, Payroll Staff Augmentation, Client-side Implementations, Vendor-side Implementations, Global Payroll, Carve-outs & Mergers/Acquisitions
About the Job
Lead end-to-end planning and execution of new product launches, portfolio enhancements, and strategic initiatives.
Role & Responsibilities
- ● Lead end-to-end planning and execution of new product launches, portfolio enhancements, and strategic initiatives.
- ● Develop and maintain integrated project plans, launch roadmaps, and milestone trackers.
- ● Coordinate launch activities across business, technology, operations, risk, compliance, finance, and marketing teams.
- ● Drive project execution to ensure delivery against agreed timelines, scope, and business objectives.
- ● Manage project risks, issues, dependencies, and escalation processes throughout the product lifecycle.
- ● Coordinate all launch readiness activities, ensuring products are operationally, commercially, and technically prepared for market launch.
- ● Work closely with Marketing and Product teams to support go-to-market strategies, customer propositions, and launch campaigns.
- ● Develop launch checklists, readiness assessments, and post-launch monitoring frameworks.
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- ● Ensure product documentation, operational procedures, and customer communications are completed prior to launch.
- ● Support the development of business cases, financial models, and investment proposals for new products and initiatives.
- ● Track business case assumptions, launch costs, and expected business benefits.
- ● Analyze product performance, customer adoption, portfolio growth, and commercial outcomes post-launch.
- ● Identify opportunities to enhance product performance and customer experience.
- ● Act as the central point of coordination between Product, Technology, Operations, Digital, Risk, Compliance, Finance, Customer Experience, and Marketing teams.
- ● Drive alignment on project priorities, deliverables, resource requirements, and launch timelines.
- ● Facilitate working groups, project forums, and stakeholder updates.
- ● Ensure timely resolution of project blockers and escalation of critical issues.
- ● Coordinate approvals across Risk, Compliance, Legal, Fraud, Operations, and Regulatory teams.
- ● Ensure all product launches meet internal governance requirements and applicable regulatory standards.
- ● Support product due diligence, risk assessments, process reviews, and operational readiness activities.
- ● Track closure of launch prerequisites, controls, and audit requirements.
- ● Monitor project progress, launch readiness status, and key delivery milestones.
- ● Prepare executive updates, steering committee materials, and leadership presentations.
- ● Develop project dashboards and KPI reporting for launch performance.
- ● Conduct post-launch reviews, lessons learned sessions, and benefits realization tracking.
Requirements
Education
- ● Bachelor's degree in business, Finance, Economics, Engineering, or related field; MBA preferred.
Experience
- ● 10 -15 years of experience in Product Management, Product Launch, Program Management, Cards, Payments, Digital Banking, or Financial Services.
- ● Experience in business case development, financial modeling, and performance analysis.
Skills
- ● Strong understanding of cards, payments, retail banking products, and customer journeys.
- ● Knowledge of product development, launch management, and go-to market processes.
- ● Familiarity with card issuance platforms, digital banking ecosystems, and operational workflows.
- ● Understanding of regulatory, risk, compliance, and operational requirements for financial products.
- ● End-to-end product launch and project management expertise.
- ● Strong stakeholder management and cross-functional leadership.
- ● Excellent communication and executive presentation skills.
- ● Ability to manage multiple concurrent launches and priorities.
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- ● Strong problem-solving, analytical, and decision-making capabilities.
- ● Advanced PowerPoint, Excel, and project management tool proficiency.
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