search Browse Jobs
Consulting AnalystCognizant · Chennai
Cognizant logo

Cognizant

company page ↗

Consulting Analyst

🗓️ Posted 2026-09-15 Chennai Full-time Hybrid Consulting Strategy
💰 Salary Not shared 📊 Market ₹40,000–₹65,000/mo

About the Company

Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value. We build full-stack AI solutions powered by deep industry, process and engineering expertise - embedding an organization's unique context into technology systems that amplify human potential and drive tangible outcomes. From strategy to deployment, we help global enterprises move from AI ambition to AI impact and stay ahead in a fast-changing world. See how at cognizant.ai Follow us @cognizant Information Technology & Services Specialties: Interactive, Intelligent Process Automation, Digital Engineering, Industry & Platform Solutions, Internet of Things, Artificial Intelligence, Cloud, Data, Healthcare, Banking, Finance, Fintech, Manufacturing, Retail, Technology, Salesforce

About the Role

This role involves investigating client-reported issues, reviewing API logs and payloads, coordinating production fixes, monitoring deployments and releases, and communicating with clients.

Responsibilities

  • ● Investigating client-reported claim and leave record issues.
  • ● Researching missing or unexpected data from Workday submissions (for example Last Day Worked not being provided).
  • ● Reviewing Anypoint logs and API request payloads to determine why records did or did not process.
  • ● Working closely with Development and QA teams to reproduce and validate issues.
  • ● Implementing and testing API logic adjustments and fixes.
  • ● Coordinating with the client on data corrections and validation both for API/SSO related.
  • ● Monitoring retroactive data processing and production releases.
  • ● Creating spikes for API enchantments and waiting for official deployment.
  • ● Updating Jira tickets.
  • ● Communicating with both internal and external stakeholders.
  • ● Hopping on calls with the client and AE to make sure expectations are aligned.

Requirements

  • ● Communication skills are mandatory.
  • ● Resources will interact directly with clients and account teams.
  • ● Production support personnel require production access.