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Infrastructure Lead
ICT
💰 Salary Not shared
📊 Market ₹100,000–₹150,000/mo (₹1,200,000–₹1,800,000/yr)
About the Company
Enabling Tomorrow's World We provide simple, smart and precise solutions to our clients, thereby assisting them to grab business opportunities, overcome roadblocks, resulting in increased profits. Our unique industry-based approach helps clients envision, build and run the businesses smoothly. Our specialties are into domains namely, E-Commerce, E-Learning, Real Estate, Logistics & Supply Chain and HRMS. IT Services and IT Consulting Specialties: Product Re-engineering, Mobile Application Development, Web Application Development, Web Hosting, Consulting - IT Processes, Consulting - Products, Dot-Net, PHP, Java, Python
About the Role
We are looking for an experienced Infrastructure Lead / Infrastructure Engineering Manager to lead and build a high-performing infrastructure organization supporting critical payments/banking technology platforms. This is a strategic leadership role for someone who can combine technical infrastructure oversight, people leadership, service delivery, compliance, transition management and global stakeholder management.
Responsibilities
- ● Lead the India infrastructure organization across multiple disciplines, including Network & Security, Database Administration, Middleware & DevOps, Cloud Engineering, Key Management, and Security Operations (SecOps).
- ● Build, hire, mentor and develop infrastructure teams and establish strong technical capabilities.
- ● Drive GCC hiring and capability development, including team structure, succession planning and career development.
- ● Own infrastructure service delivery, availability, incident management, performance and operational KPIs.
- ● Lead transition of infrastructure functions from the global/offshore organization into the India GCC, including Knowledge Transfer (KT), Shadow, Reverse Shadow, Reverse KT and sign-off activities.
- ● Establish effective support models, shift structures, escalation mechanisms, monitoring and on-call processes.
- ● Provide oversight of AWS cloud platforms and Kubernetes/container environments.
- ● Ensure infrastructure operations meet PCI DSS, ISO 27001 and other applicable compliance requirements.
- ● Drive infrastructure automation, operational efficiency and reduction of manual effort.
- ● Manage infrastructure risks, vulnerabilities, patch compliance and security-related initiatives.
- ● Partner closely with global HQ and senior stakeholders, providing regular updates on progress, risks, performance, budgets and strategic initiatives.
- ● Contribute to infrastructure architecture standards, technology roadmap and cost management.
Requirements
- ● Must have 12+ years of overall IT/infrastructure experience, including 4+ years in a management/leadership role.
- ● Strong experience leading multi-disciplinary infrastructure teams within payments, banking or financial services.
- ● Demonstrated experience across infrastructure functions such as network, security, databases, middleware, cloud and DevOps.
- ● Strong oversight-level understanding of AWS and Kubernetes.
- ● Hands-on experience with PCI DSS and ISO 27001 audits/compliance.
- ● Proven experience in hiring, building and developing engineering/infrastructure teams, preferably within a GCC environment.
- ● Experience managing transition, knowledge transfer and capability-building initiatives.
- ● Strong global stakeholder and senior leadership management skills.
- ● Excellent communication skills with the ability to work effectively with global HQ and distributed teams.
- ● Ability to manage critical incidents and make decisions under pressure.
- ● Experience working with a payments platform, such as PowerCARD or a comparable payment processing platform is good to have.
- ● Previous experience transitioning infrastructure capabilities from an offshore/global parent organization into a Global Capability Centre (GCC) is good to have.
- ● Experience with Oracle/PostgreSQL, Linux/Unix, cloud architecture and infrastructure security is good to have.
- ● Experience in infrastructure budget and vendor management is good to have.
- ● Experience establishing and scaling infrastructure operations in a new location is good to have.
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