Walk In Drive For International Non Voice Prcoess-Only Exp(Imm joiner)IntouchCX · Hyderabad

IntouchCX

Walk In Drive For International Non Voice Prcoess-Only Exp(Imm joiner)

🗓️ Posted 2026-09-14 Hyderabad Full-time Hybrid Customer Service Call Centre

💰 Salary Not shared 📊 Market ₹20,000–₹30,000/mo (₹240,000–₹360,000/yr)

IntouchCX does not charge fees for recruitment, interviews, training, or onboarding.

We are hiring customer service associates for our international chat process

● Handled customer queries through chat and written communication in a professional and timely manner.
● Managed multiple customer chats simultaneously while maintaining accuracy and service quality.
● Understood customer requirements and provided appropriate solutions based on products and services.
● Maintained a high level of customer satisfaction through effective communication and problem resolution.
● Demonstrated strong English written and verbal communication skills.
● Maintained accurate customer information and updated CRM/customer records as required.
● Followed company SOPs, quality standards, and data privacy guidelines while handling customer interactions.
● Efficiently handled customer complaints, requests, and escalations while maintaining a professional approach.
● Consistently met productivity, quality, response-time, and customer-service targets.
● Handling Duel Chat or Triple Chats

● Education: 10+2 (Mandatory), Diploma (3 years), Undergraduates, BE/B.Tech, or Graduates (any stream)
● Minimum 1 to 2 yrs experience required
● Excellent in Verbal and Written Communication
● Immediate joiners preferred
● Only International chat exp will be considered