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Professional Services - Software Developer
ICT
💰 Salary Not shared
📊 Market ₹70,000–₹120,000/mo (₹840,000–₹1,440,000/yr)
About the Company
Think Creative PCS Infotech is an information technology services and consulting provider offering customized software development, system integration, and IT staffing solutions. The company supports businesses with technology consulting and infrastructure management. IT Services and IT Consulting
About the Role
The Professional Services Automation Developer is responsible for designing, developing, and supporting customer-specific automation solutions, integrations, reports, and data processing workflows within the ACE platform. This role works closely with customers, implementation consultants, and internal stakeholders to deliver scalable and reliable automation solutions that support customer business processes.
Responsibilities
- ● Partner directly with customers and implementation teams to understand business requirements and technical integration needs.
- ● Design and develop customer-specific automation solutions, reports, exports, and data processing workflows.
- ● Participate in implementation projects and support customer onboarding activities.
- ● Troubleshoot and resolve issues related to integrations, automation jobs, and customer-specific configurations.
- ● Communicate technical concepts effectively to both technical and non-technical stakeholders.
- ● Develop custom automation jobs using Python to support customer workflows and business requirements.
- ● Package and deploy automation solutions using Docker containers.
- ● Build serverless execution workflows using AWS Lambda.
- ● Publish and manage Docker images through AWS ECR.
- ● Develop reusable automation frameworks and utilities to improve implementation efficiency.
- ● Maintain secure, scalable, and well-documented automation solutions.
- ● Develop SQL queries, stored procedures, and data extraction logic for reports, exports, and business processes.
- ● Design and implement data transformation and validation processes.
- ● Build file processing solutions for CSV and flat-file integrations.
- ● Create export workflows including header/trailer generation, formatting, sanitization, and data transformation requirements.
- ● Support inbound and outbound file exchange processes using SFTP.
- ● Ensure data accuracy, consistency, and compliance with customer requirements.
- ● Develop integrations utilizing ACE APIs to extract data from ACE, push processed outputs into external systems, update records within ACE, and write execution logs and status information back into ACE.
- ● Support API troubleshooting, testing, and performance optimization.
- ● Monitor automation jobs and integrations using AWS CloudWatch.
- ● Analyze logs and troubleshoot production issues.
- ● Support and maintain existing customer automation solutions.
- ● Diagnose and resolve issues related to ACE jobs, ETLs, logic blocks, reports, exports, and customer portal configurations.
- ● Participate in issue resolution during implementation and post-go-live support activities.
- ● Document technical designs, workflows, deployment procedures, and support processes.
- ● Create reusable templates, standards, and implementation best practices.
- ● Identify opportunities to automate manual processes and improve operational efficiency.
- ● Contribute to ongoing platform enhancements and customer success initiatives.
Requirements
- ● Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
- ● 5+ years of experience developing automation, integration, or reporting solutions.
- ● Strong proficiency in Python development.
- ● Strong SQL skills, including complex queries, data extraction, reporting, and data transformation.
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