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Data Manager
ICT
💰 Salary Not shared
📊 Market ₹70,000–₹150,000/mo (₹840,000–₹1,800,000/yr)
About the Company
Insights you can act on. Founded in 1976, CGI is among the largest IT and business consulting services firms in the world. We are insights-driven and outcomes-focused to help accelerate returns on your investments. Across hundreds of locations worldwide, we provide comprehensive, scalable and sustainable IT and business consulting services that are informed globally and delivered locally. We value your opinions and welcome your comments and questions on our posts here on LinkedIn. Please keep a polite, professional and constructive tone. We remove comments containing objectionable language and derogatory views. We do not allow content that is unrelated to the subject, and we remove discriminatory and racist comments as well as spam and advertising. Note that content on this page contains general information regarding CGI's services and initiatives and should not be considered direct business advice. To engage in a discussion with one of our experts, please make a request through https://www.cgi.com/en/contact-us IT Services and IT Consulting Specialties: artificial intelligence, ai, business consulting, business process services, cloud, digital transformation, emerging technology, energy transition, information technology, innovation, intellectual property, IP, managed it, managed services, supply chain, systems integration
Responsibilities
- ● Work with stakeholders to define the scope of deliverables.
- ● Review deliverables status with stakeholders at a defined frequency.
- ● Manage regular communication for alignment and to reduce escalations.
- ● Ensure the team has all the skills and competencies to meet deliverables.
- ● Responsible to hire, retain and develop team members.
- ● Engage the team to ensure high morale, less attrition and high performing culture.
- ● Manage day-to-day operations.
- ● Ensure that tasks are assigned to team members.
- ● Review status with team members on the progress of tasks.
- ● Enforce process compliance and collect data for metrics.
- ● Define Governance model, KPIs, SLAs etc for the team.
- ● Ensure adherence to SLAs, KPIs, and quality standards through regular monitoring.
- ● Review data and metrics to find improvement opportunities at individual and team level.
- ● Ensure a high level of client satisfaction by contributing to quality & on-time solutions by effectively managing projects or applications.
- ● Ensure proper functional solution and technology/tools/process adoption by taking full ownership.
- ● Perform effective risk/issue/dependency management, metrics/SLA management and transparent status reporting.
- ● Be fully accountable for application/project outcomes.
- ● Ensure the team adheres to enterprise-wide control, audit, and compliance frameworks.
- ● Ensure strong governance and information security practice implementation in application or project, as needed.
- ● Stay abreast of the latest IT trends and technologies.
- ● Implement continuous improvement framework for improving team effectiveness and efficiency.
- ● Implement and manage change request for application, team, organization.
Requirements
- ● Masters degree in business administration (MBA), Information Technology, or a related field
- ● Minimum of 12-15 years of experience in IT Delivery management
- ● Strong experience in managing and building trusted relationships with clients and stakeholders.
- ● Desirable experience in Document Management, Marketing & Communications
- ● Strong technical understanding of different COTs products like Pega, Adobe and understanding of Data Frameworks, ETL
- ● Led a team of minimum 15
- ● Application Management or Project Management and Team Management experience of minimum 2 years
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