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AI Product ManagerZopa Bank · London
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Zopa Bank

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AI Product Manager

🗓️ Posted 2026-09-11 London Employee - Permanent Hybrid ICT
💰 Salary Not shared 📊 Market 4,167 GBP–7,500 GBP/mo

About the Company

We're Zopa Bank. Credit Cards Loans Savings Bank accounts We're Zopa, and we want to make money work better for you. Our diverse team is united in their mission of creating simple, fair and honest financial products that have the customer's needs at their heart. We're proud that this dedication is reflected in our excellent rating on TrustPilot. We've always been unapologetically honest with our customers, and value the same in return. Their feedback helps us shape what we build, so we can provide a bank fit for today, and for the future. We're not the new kids on the block though - we've been a pioneering force in finance for 16 years. In 2005, we built the first ever peer-to-peer (P2P) lending company, giving our customers access to loans built for real-life and intelligent investments backed by cutting-edge tech. In 2020, we launched Zopa Bank, meaning we could offer more - like fixed term savings backed by FSCS protection and a credit card to help customers take control of their finances. We've lent out over 6 billion and are proud to have made money work better for over half a million people across the UK, whether they were looking to borrow or save. Financial Services Specialties: Fintech, Tech, Loans, Credit Cards, Savings, Finance, Bank Accounts

Responsibilities

  • ● Hello there. We're Zopa.
  • ● We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and does the opposite. We're redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre - we've built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com
  • ● If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you'll thrive here at Zopa, so join us, and make it count. Want to see us in action Follow us on Instagram @zopalife
  • ● At Zopa, we're building AI Banking: an intelligent, conversational experience that lets customers do almost anything with their money just by asking. Move money, split a bill from a photo of a receipt, find a payment from last year, understand where their money went, freeze a card or set a savings goal. It is live to customers today and on its way to becoming the primary way people interact with Zopa.
  • ● Underneath it sits a platform we have built ourselves: an agentic loop, MCP-based tools, memory, a generic front end and an evals framework. Because that platform exists, the work has changed shape. A new customer experience is often a prompt change, a tool definition and a set of evals, not a quarter of engineering. One person with good judgement can now design, build and ship an entire experience.
  • ● That has created a role that does not really exist yet in most companies and sits between product and engineering. As an AI Product Manager, you will own a customer problem end to end and build the answer yourself on our platform, with AI doing most of the typing.We are a small team with a lot of autonomy, shipping fast in one of the most heavily regulated industries there is. If the idea of having your own agentic banking experience in front of hundreds of thousands of customers within weeks appeals to you, read on.