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Shift Lead, Fusion Center Analysts
ICT
💰 Salary Not shared
📊 Market US$8,333–US$12,500/mo (US$99,996–US$150,000/yr)
About the Company
We're reinventing personal transportation - making the future safer, cleaner, and more enjoyable for everyone. Zoox is transforming mobility-as-a-service by developing a fully autonomous, purpose-built fleet designed for AI to drive and humans to enjoy. Automotive Specialties: Robotics, Artificial Intelligence, Autonomous Mobility, Self-Driving Cars, Vehicle Development, Computer Vision, Machine Learning, Simulation, Motion Planning, Electric Vehicles, LIDAR, Sensors
Responsibilities
- ● The Fusion Center Analyst Shift Lead will actively manage and engage in the operational uptime of our robotaxi and test fleet. Primary responsibilities include live troubleshooting of hardware/software issues, interfacing with operators, capturing troubleshooting details in Jira, and reporting back to our Fleet Support Engineering team. You will work closely with leaders within the Fleet Operations organization and assist and interact with multiple teams across the company, including TeleGuidance, PMO, User Experience, and Product. Our Shift/Team Leads are disciplined team players who believe in doing everything it takes to accomplish the mission safely.
- ● As a Fusion Center Analyst Shift Lead, you will lead a team of Fusion Center Analysts to ensure they are meeting our Service Level Agreements (SLA's) and to Zoox standards. Additionally, you will be responsible for maintaining productivity, quality and safety standards for both the robotaxi and test fleet for all operating hours. Shift/Team Leads at Zoox are hands-on with their team, working with & alongside them daily, leading by example to ensure all software and hardware tests are executed to Zoox's high standards. You will be the field expert for tools, features, and functions related to TeleOps workflows, coordinating and streamlining processes supporting Fleet Operations at Zoox.
- ● Shift: Monday - Friday, 10am - 6pm
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