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Customer Support Specialist for Miami, FloridaVeo Technologies · Miami Office
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Veo Technologies

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Customer Support Specialist for Miami, Florida

🗓️ Posted 2024-04-12 Miami Office Full-time Hybrid Customer Service Call Centre
💰 Salary Not shared 📊 Market US$3,000–US$4,200/mo

About the Company

Because everyone should Play For More. One system, every insight, no more juggling vests, pods, and platforms. Veo's ecosystem captures the match, tracks match events automatically, and measures every player's physical output, without wearable hardware or manual tagging. Founded in Copenhagen in 2015, Veo now works with teams in more than 100 countries. Our mission: Make sport accessible to everyone. Because every player deserves to be seen. Spectator Sports Specialties: Sports analytics, Computer vision, Player tracking, Performance measurement, Video capture and analysis, Team management software

Responsibilities

  • ● Veo is an AI-powered sports camera and analysis ecosystem built for one job: turning what happens on a pitch into proof. Capture, viewing, data and analytics, sharing- all in one system, all pointed at the same thing.
  • ● That's bigger than football. Every player, on every pitch, gets access to the kind of proof only the top academies used to keep for themselves. It's the future we're building.
  • ● Every youth match still has a moment nobody saw. A run that won the game, underneath everyone's radar. A kid written off before anyone actually checked. We exist to close that gap, one match at a time.
  • ● One camera on any pitch feeds an AI that tracks every player and the ball for the whole game, turning what happened into evidence instead of somebody's opinion.
  • ● That's the actual job here. Not shipping features. Building the system that gives proof to someone who used to rely on a hunch.
  • ● If you've ever watched a match and wondered who else saw what you saw, you already know why this matters.
  • ● The Who, What, Why And Where
  • ● There is a big global interest for our product, and to supercharge the potential we are now hiring the best customer service talent for our Customer Success team. At the heart of our strategy is to keep customers happy and guide them to get the most out of being a Veo customer. We help them with any issues they have and proactively engage them to do the best possible recordings.
  • ● Your Contribution
  • ● Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. These are the behaviours you'll need for success at Veo. Veo value results over process. Now this might sound innocent enough, but in Veo, this is really lived. All processes are questioned, as they should be