Product Quality Engineer - Robotics Applications

About the Company

Responsibilities

• ● D validation checks, create lightweight QA tools and log analysis utilities, and maintain operational documentation and FAQs. Your work will help reduce escaped defects, repeated support inquiries, unclear product behavior, repetitive manual validation, and release risk.
• ● This is not a pure manual testing role. We are looking for someone who can understand product requirements, real-world store operations, software behavior, system constraints, and production signals, then translate them into effective test plans, automation strategies, internal tools, and operational knowledge assets.
• ● Design and maintain release test cases for robotics applications, including store-facing tablet applications, operator tools, dashboards, backend services, OPM, RobotClient, ShelfClient, and related components.
• ● Review product specifications and release scopes from a quality perspective, and identify missing edge cases, ambiguous behavior, and operational risks before implementation or release.
• ● Break down product requirements, operational flows, and edge cases into concrete test scenarios, expected results, and regression coverage.
• ● Execute release validation and coordinate test results with Engineering, Product, Operations, CS/CX, and BizDev stakeholders.
• ● Build and maintain automated tests, CI/CD validation checks, log analysis utilities, and lightweight internal tools that improve release confidence and reduce repetitive manual validation.
• ● Build and improve lightweight quality engineering practices for release readiness, regression testing, defect triage, test automation, observability, CI/CD validation, and post-release learning.
• ● Analyze field issues, support inquiries, logs, monitoring signals, and incident patterns, then convert recurring problems into test cases, automation candidates, documentation improvements, or product improvement proposals.
• ● Create and maintain internal and external documentation, FAQs, troubleshooting guides, and release notes based on release changes, field issues, and recurring support inquiries.
• ● Help define and track quality metrics such as escaped defects, regression coverage, release readiness, repeated support issues, automation coverage, and documentation effectiveness.

Requirements

• ● + years of experience in quality engineering, test automation, software engineering, or a similar technical role involving automated testing, CI/CD validation, or production issue investigation.
• ● Testing mobile or tablet applications on real devices.
• ● Validating API behavior using tools such as Postman, curl, Swagger/OpenAPI, or automated API test frameworks.
• ● Ability to understand complex systems involving multiple applications, APIs, backend services, mobile/tablet applications, and operational workflows.
• ● Strong attention to detail, especially around edge cases, state transitions, error handling, data consistency, and regression risk.
• ● Ability to communicate clearly with Engineering, Product, Operations, CS/CX, and BizDev teams.
• ● Working knowledge of software development workflows using GitHub, issue tracking tools, CI/CD, and agile development practices.
• ● Business-level Japanese and working-level English communication skills.
• ● Nice to Have
• ● Technology Environment
• ● You may work with technologies across our robotics applications and platform, including:
• ● Frontend / Applications: TypeScript, React, C, Blazor, Unity, Tailwind, shadcn/ui
• ● Backend: .NET
• ● Cloud Infrastructure: Terraform, Azure, Kubernetes
• ● Data Stores: PostgreSQL, MongoDB, Redis
• ● IoT / Edge: .NET, C++, Python, ROS, NVIDIA Jetson AGX, IoT boards
• ● CI/CD and Quality: GitHub Actions, SonarQube, Ansible
• ● Prior experience with all of these technologies is not required. We value the ability to understand system behavior, identify quality risks, build practical validation tools, and improve software quality through engineering.
• ● What Success Looks Like
• ● Release test coverage becomes clearer, more reusable, and easier to execute.