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Senior Customer ArchitectRestaurant365 · Irvine, CA
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Restaurant365

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Senior Customer Architect

🗓️ Posted 2026-08-13 Irvine, CA Full-time Hybrid ICT
💰 Salary Not shared 📊 Market 10,833 CAD–16,667 CAD/mo

About the Company

Powering Restaurant Profitability Restaurant365 is the platform that unifies restaurant accounting, inventory, workforce management, payroll, and operations into a single system of action. Powered by R365 AI - the intelligence engine built for the back office - Restaurant365 helps operators control food and labor costs, accelerate financial close, reduce manual work, and make faster, more profitable decisions. Its connected ecosystem includes integrations with hundreds of leading POS systems, vendors, and banks, delivering unmatched visibility across the business. Restaurant365 is headquartered in Irvine, California, and is backed by Bessemer Venture Partners, ICONIQ, KKR, L Catterton, and Serent Capital. Additional information is available at restaurant365.com. Software Development Specialties: Catering Software, Restaurant Operations Software, Restaurant Accounting Software, Restaurant POS Integration, Franchising Software, Intercompany Accounting, Food & Labor Cost Control, Restaurant Management, Inventory Management, Staff Scheduling, Reporting and Analytics

Responsibilities

  • ● Restaurant365 is a SaaS company disrupting the restaurant industry Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365's culture is focused on empowering team members to produce top-notch results while elevating their skills. We're constantly evolving and improving to make sure we are and always will be "Best in Class" ... and we want that for you too
  • ● Restaurant365 is the leading all-in-one restaurant management platform, helping thousands of restaurant operators run and grow their businesses through a single, integrated cloud solution. Purpose-built for the restaurant industry, our platform combines accounting, inventory, purchasing, workforce management, payroll, scheduling, operations, and business intelligence-empowering restaurant operators to improve profitability and operate more efficiently.
  • ● Trusted by some of North America's largest restaurant brands as well as thousands of independent operators, Restaurant365 is redefining how restaurants operate through technology.
  • ● As a Customer Architect, you'll play a critical role in helping customers realize the full value of the Restaurant365 platform. You'll design scalable solutions spanning product configuration, integrations, business processes, and operational workflows, while identifying opportunities to solve meaningful business problems with AI. You'll personally architect and build AI-powered applications, agents, automations, and workflows for both customers and internal Restaurant365 teams.
  • ● This is a highly strategic, cross-functional role for someone who enjoys solving difficult problems and building repeatable solutions that improve customer outcomes. You'll be expected to move from problem discovery and solution design to hands-on building and deployment, using modern AI development tools to turn ideas into working solutions. You'll work closely with Customer Success, Product, Engineering, Professional Services, and Support to remove technical and operational barriers while helping shape the future of Enterprise Customer Success at Restaurant365.