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Sales Ops Salesforce Business AnalystPenumbra, Inc. · Alameda, CA
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Penumbra, Inc.

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Sales Ops Salesforce Business Analyst

🗓️ Posted 2025-09-09 Alameda, CA External Hybrid ICT
💰 Salary 8,750 CAD–11,250 CAD/mo (105,000 CAD–135,000 CAD/yr) 📊 Market 6,500 CAD–9,500 CAD/mo

About the Company

Penumbra, Inc., headquartered in Alameda, California, is a global healthcare company focused on innovative therapies. Penumbra designs, develops, manufactures and markets novel products and has a broad portfolio that addresses challenging medical conditions in markets with significant unmet need. Penumbra sells its products to hospitals and healthcare providers primarily through its direct sales organization in the United States, most of Europe, Canada and Australia, and through distributors in select international markets. The Penumbra logo is a trademark of Penumbra, Inc. Members of the Penumbra team agree that this is where their work has meaning -- we are transforming the treatment of some of the world's most devastating conditions. Penumbra is where everyone's ideas matter, and where learning and growth are constant. No. 5 on the Greater Bay Area Manufacturers List, San Francisco Business Times, 2020 100 Fastest-Growing Companies, Fortune, 2019 Review our community guidelines for LinkedIn here: https://bit.ly/2Jmbw83. Medical Equipment Manufacturing Specialties: Neurointerventional devices, Stroke treatment, Vascular access, Thrombectomy systems, Interventional radiology, Medical device innovation

Responsibilities

  • ● The Sales Ops Salesforce Business Analyst plays a pivotal role in executing sales strategy, driving operational excellence, and influencing executive decision-making through actionable insights and scalable solutions in Salesforce. A strategic and results-driven Sales Operations Salesforce Business Analyst will lead initiatives that enhance sales performance through data-driven insights and process optimization. Salesforce expert with a strong understanding of commercial activities and business analysis who thrives in a fast-paced, cross-functional environment.
  • ● What You'll Work On
  • ● Partner with commercial leadership to define and execute sales strategies.
  • ● Lead cross-functional projects to align sales, marketing, medical education, operations, legal, and customer success workflows.
  • ● Serve as the primary commercial point of contact, owning end-to-end system processes to ensure alignment with business objectives and customer expectations.
  • ● Champion and protect the customer relationship by proactively managing commercial priorities, resolving conflicts, and driving value delivery across stakeholders.
  • ● Oversee the design, configuration, and governance of Salesforce to support evolving business needs.
  • ● Establish and enforce data quality standards and governance frameworks within Salesforce.
  • ● Lead initiatives to optimize the end-to-end sales process, from lead management, quote generation, alignments, customer master, etc.
  • ● Identify and implement process improvements that increase efficiency and scalability, with the goal of revenue growth in mind.
  • ● Drive adoption of Salesforce best practices across global sales teams.
  • ● Ensure consistent, accurate, and actionable data across all sales systems.
  • ● Support the integrity, accuracy, and integration of customer master data, including but not limited to customer alignments, organization hierarchy, roles, relationships, etc.
  • ● Ensure that data integration, workflows, processes, and logic work seamlessly and systematically.
  • ● Provide deep analysis of pipeline health, sales performance, and forecasting accuracy.
  • ● Deliver dynamic dashboards and reports that inform strategic decisions.
  • ● Adhere to the Company's Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures.
  • ● Understand relevant security, privacy and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company.
  • ● Ensure other members of the department follow the QMS, regulations, standards, and procedures.
  • ● Perform other work-related duties as assigned